Front Office Assistant

2 hours ago


Goa, India Ahan Hotels And Resorts Full time ₹ 10,000 - ₹ 1,50,000 per year

Basic Details

  • Gender: Male / Female
  • Position: Front Office Executive
  • Department: Front Office / Guest Relations
  • Reporting to: Front Office Manager / Operations Manager

Key Responsibilities

  • Greeting guests warmly and professionally at the reception desk.
  • Handling check-ins, check-outs, and guest registrations efficiently.
  • Managing incoming calls, emails, and guest inquiries.
  • Maintaining records of reservations, room allocations, and guest profiles.
  • Coordinating with housekeeping, reservations, and other departments for smooth operations.
  • Assisting in resolving guest complaints politely and effectively.
  • Ensuring reception area is tidy, presentable, and well-organized.
  • Monitoring guest movements to ensure security and confidentiality.

Skills & Competencies

  • Good communication and interpersonal skills.
  • Polite, courteous, and customer service–oriented.
  • Basic knowledge of front office operations (check-in, check-out, reservations).
  • Ability to multitask and handle pressure during busy hours.
  • Proficiency in handling phone calls, emails, and documentation.
  • Basic computer knowledge (MS Office / hotel software preferred).

Languages

  • English (mandatory)
  • Hindi (mandatory)
  • Knowledge of additional regional/local languages will be an advantage.

Qualifications

  • Minimum 12th Pass / Graduate (preferred in Hospitality or related field).
  • Previous front office or customer service experience desirable.

Personal Attributes

  • Presentable and well-groomed appearance.
  • Professional attitude and positive approach.
  • Punctual, reliable, and responsible.
  • Strong problem-solving and decision-making ability.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person



  • Goa, India Ronil Full time

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager/ Rooms Division Manager in delivering the brand promise by managing...


  • Goa, India Ronil Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager/ Rooms Division Manager in delivering the brand promise by managing...


  • Goa, Goa, India Le Seasons Group Full time

    Front office assistant duties - **Greeting visitors**: Welcoming visitors in a friendly and professional manner - **Answering phones**: Answering incoming calls and responding to correspondence - **Scheduling appointments**: Scheduling appointments and meetings - **Handling inquiries**: Handling inquiries and sorting mail - **Maintaining office supplies**:...


  • Goa, India Sagar Fabrics Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Summary:We are looking for an Assistant Front Office Manager (IDS System experience preferred) for our property in Goa. The role involves overseeing front office operations, guest satisfaction, and ensuring smooth check-in/check-out procedures.Key Responsibilities:Supervise front office staff, assign duties, and ensure service standards.Handle guest...


  • Salcette, Goa, India Alila Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Organization- Alila Diwa GoaSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day...

  • front office manager

    3 hours ago


    Goa, India Ronil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the...

  • Front Office Executive

    15 hours ago


    Goa, Goa, India Kish Hospitality Consultant Full time

    1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest check-ins and check-outs efficiently and accurately. 4. Respond to guest inquiries, complaints, and requests in a timely and professional...


  • Goa, India ReckRute Full time

    **Roles and Responsibilities - Front Office Associate** - Must have at least 2 years of experience - Welcome and assist visitors in a friendly and professional manner - Front desk duties including check-ins, checkouts, reservations, guest phone messages etc. - Good communication skills - English, Hindi Location: Cola Beach, South Goa Schedule: - Day...


  • Goa, India The Tanisi Hotels & Resorts Full time

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages etc. and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels etc. - Monitor...


  • Goa, India Ronil Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms...