Front Office Assistant
9 hours ago
Basic Details
- Gender: Male / Female
- Position: Front Office Executive
- Department: Front Office / Guest Relations
- Reporting to: Front Office Manager / Operations Manager
Key Responsibilities
- Greeting guests warmly and professionally at the reception desk.
- Handling check-ins, check-outs, and guest registrations efficiently.
- Managing incoming calls, emails, and guest inquiries.
- Maintaining records of reservations, room allocations, and guest profiles.
- Coordinating with housekeeping, reservations, and other departments for smooth operations.
- Assisting in resolving guest complaints politely and effectively.
- Ensuring reception area is tidy, presentable, and well-organized.
- Monitoring guest movements to ensure security and confidentiality.
Skills & Competencies
- Good communication and interpersonal skills.
- Polite, courteous, and customer service–oriented.
- Basic knowledge of front office operations (check-in, check-out, reservations).
- Ability to multitask and handle pressure during busy hours.
- Proficiency in handling phone calls, emails, and documentation.
- Basic computer knowledge (MS Office / hotel software preferred).
Languages
- English (mandatory)
- Hindi (mandatory)
- Knowledge of additional regional/local languages will be an advantage.
Qualifications
- Minimum 12th Pass / Graduate (preferred in Hospitality or related field).
- Previous front office or customer service experience desirable.
Personal Attributes
- Presentable and well-groomed appearance.
- Professional attitude and positive approach.
- Punctual, reliable, and responsible.
- Strong problem-solving and decision-making ability.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
-
assistant front office manager
2 days ago
Goa, India Ronil Full time ₹ 2,50,000 - ₹ 7,50,000 per yearSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Front Office Manager/ Rooms Division Manager in delivering the brand promise by managing...
-
Assistant Front Office Manager
2 days ago
Goa, India Sagar Fabrics Full time ₹ 4,80,000 - ₹ 5,40,000 per yearSummary:We are looking for an Assistant Front Office Manager (IDS System experience preferred) for our property in Goa. The role involves overseeing front office operations, guest satisfaction, and ensuring smooth check-in/check-out procedures.Key Responsibilities:Supervise front office staff, assign duties, and ensure service standards.Handle guest...
-
Assistant Manager- Front Office
3 days ago
Salcette, Goa, India Alila Hotels Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Alila Diwa GoaSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day...
-
front office manager
9 hours ago
Goa, India Ronil Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the...
-
Front Office Assistant
3 days ago
Goa, India VESCAPES Full time**Front Office Associate (Females Preferred)** 0 - 5 years 90,000-2 Lacs P.A. Location : South Goa **Job description** **Roles and Responsibilities** - The front office receives information and will then pass this on to the relevant department within the company. - Ability to develop required skills and knowledge on the job. - You will be the face of...
-
Assistant Manager-Front Office
1 week ago
Goa, India Marriott International Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Goa Calangute, Aguada Siolim Road Calangute, Goa, Goa, India, 403516ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front...
-
Front Office Executive
2 weeks ago
Goa, Goa, India Raposo Resort Full time**Job Title**: Front Office Executive **Location**: Raposo Resort, Goa **Experience**: 1 years minimum **Salary**: ₹15,000 - ₹17,000 per month **Shift**: Rotational Shifts - **Meal Facility** provided by the company **Key Requirement**: - **Language Proficiency**: Fluency in Hindi, English. **About Us**: Raposo Resort, nestled in the vibrant state...
-
Front Office Associate
1 week ago
Goa, Goa, India Kish Hospitality Consultant Full timeKish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort in North Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...
-
Assistant Butler Manager- Front Office
4 days ago
Goa, India Marriott International Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Goa Resort, Mobor, Goa, India, India, 403731ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include...
-
Front Office Associate/executive
2 weeks ago
Goa, Goa, India Kish Hospitality Consultant Full time1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest check-ins and check-outs efficiently and accurately. 4. Respond to guest inquiries, complaints, and requests in a timely and professional...