
Assistant Front Office Manager
1 day ago
Summary:
We are looking for an Assistant Front Office Manager (IDS System experience preferred) for our property in Goa. The role involves overseeing front office operations, guest satisfaction, and ensuring smooth check-in/check-out procedures.
Key Responsibilities:
- Supervise front office staff, assign duties, and ensure service standards.
- Handle guest check-in, check-out, and billing using IDS software.
- Resolve guest complaints and ensure high guest satisfaction.
- Monitor occupancy, room allocation, and reservations.
- Train front desk team in hospitality and communication.
- Prepare daily reports and assist the Front Office Manager.
Requirements:
- Graduate in Hotel Management.
- 3–6 years of front office experience in hotels/resorts.
- Proficiency in IDS software is a must.
- Strong communication and interpersonal skills.
- Ability to handle guest complaints effectively.
Job Types: Full-time, Permanent
Pay: ₹40, ₹45,000.00 per month
Work Location: In person
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