Assistant Front Office Manager

1 day ago


Goa, India Sagar Fabrics Full time ₹ 4,80,000 - ₹ 5,40,000 per year

Summary:

We are looking for an Assistant Front Office Manager (IDS System experience preferred) for our property in Goa. The role involves overseeing front office operations, guest satisfaction, and ensuring smooth check-in/check-out procedures.

Key Responsibilities:

  • Supervise front office staff, assign duties, and ensure service standards.
  • Handle guest check-in, check-out, and billing using IDS software.
  • Resolve guest complaints and ensure high guest satisfaction.
  • Monitor occupancy, room allocation, and reservations.
  • Train front desk team in hospitality and communication.
  • Prepare daily reports and assist the Front Office Manager.

Requirements:

  • Graduate in Hotel Management.
  • 3–6 years of front office experience in hotels/resorts.
  • Proficiency in IDS software is a must.
  • Strong communication and interpersonal skills.
  • Ability to handle guest complaints effectively.

Job Types: Full-time, Permanent

Pay: ₹40, ₹45,000.00 per month

Work Location: In person

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