Information Technology Support Engineer
7 days ago
Location: Mysore
Mode: Work From Office
Timings: US Night shift
Job Summary:
We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally. This role requires a proactive individual with a problem-solving mindset and a strong understanding of IT systems and support processes.
Key Responsibilities: -
- Provide Level 1 and Level 2 IT support to end-users, both onsite and remotely.
- Troubleshoot and resolve hardware, software, network, and printer issues.
- Support international users across different time zones via email, chat, voice, or remote tools.
- Install, configure, and maintain IT systems, laptops, desktops, mobile devices, and applications.
- Manage user access, email accounts, and system permissions.
- Document issues, solutions, and maintain support logs in the ticketing system.
- Coordinate with vendors and escalate issues to Level 3/Infrastructure teams when needed.
- Provide on-site support for office IT setups, conferences, and user onboarding/offboarding.
- Provide administration of IT systems, including patch management, anti-virus management, asset management, packaging, and software updates.
- Respond to support requests via phone, email, AWSConnect, Webchat, WhatsApp or in person, ensuring timely resolution and excellent customer service.
Requirements: -
- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
- Minimum 2 years of IT support experience, preferably in an international support environment.
- Strong verbal and written communication skills.
- Hands-on experience with Windows, macOS, Office 365, Active Directory, and remote tools (TeamViewer,
Any Desk, etc.).
- Knowledge of basic IT Infrastructure concepts like LAN, DNS, DHCP, VPN, VM , Servers etc.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Flexible to work in US shifts and provide international support.
Nice to Have:-
- ITIL Foundation certification.
- Experience supporting cloud-based tools (Azure, M365 Admin Center, etc.).
Familiarity with ticketing tools like ServiceNow, Jira, or Fresh service.
-
Printer Support Engineer
3 days ago
Mysore, Karnataka, India Accel It Services Full time ₹ 3,21,000 per yearRole: Printer EngineerExperience: 1 - 5 yrsLocation: MysuruSalary: Max 3,21,000 CTCSkill: Any Printer / Printer HardwareJob Description:Provide onsite technical and customer support for the installation, configuration, key operator training, and troubleshooting of Multifunction Printers.Responsible for setting up and installing new Multifunction...
-
Executive Administrative Assistant
2 weeks ago
Mysore, Karnataka, India BTF Technology Private Limited Full time ₹ 2,50,000 - ₹ 3,00,000 per yearWe are seeking a highly organized, tech-savvy Executive Administrative Assistant to support our Chief Technology Officer (CTO) and manage office operations. This person will be a trusted partner, helping the CTO focus on strategic initiatives while ensuring the smooth functioning of engineering activities and day-to-day office operations.Experience: 3+...
-
Product Engineer
3 days ago
Mysore, Karnataka, India Frauscher Sensor Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Description:Having knowledge and understanding of system engineering principles, product lifecycle development process including hardware and software. Understanding and developing system/product documents for railway signalling programs with a reference network architecture for mainline or urban signalling solutions. As a product engineer you...
-
Executive Assistant
1 week ago
Mysore, Karnataka, India BTF Technology Private Limited Full time ₹ 2,50,000 - ₹ 3,00,000 per yearWe are seeking a highly organized, tech-savvy Executive Assistant to support our Chief Technology Officer (CTO) and manage office operations. This person will be a trusted partner, helping the CTO focus on strategic initiatives while ensuring the smooth functioning of engineering activities and day-to-day office operations.Experience: 3+ yearsLocation:...
-
It Support Engineer
3 days ago
Mysore, Karnataka, India eJAmerica Full time ₹ 1,00,000 - ₹ 1,50,000 per yearJob Summary:We are seeking a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate must possess excellent communication skills and experience in handling both onsite and remote support for Internal and External clients located globally.. This role requires a proactive individual with a problem-solving mindset and a strong...
-
Desktop Support Engineer
2 weeks ago
Mysore, Karnataka, India TVS Electronics Full time ₹ 2,16,000 - ₹ 2,40,000 per yearGreetings from TVS ElectronicsRole: Desktop Support Engineer : L1Location : Mysuru, Karnataka.Note : Immediate Joiners are preferred.What you would be doing with us?Expert level understanding of Windows (all versions), including installation, configuration, troubleshooting, and advanced system administration.Comprehensive knowledge of desktop and laptop...
-
Senior Engineer Quality Assurance
3 days ago
Mysore, Karnataka, India Frauscher Sensor Technology Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole & responsibilities1 Job descriptionPerform routine maintenance and troubleshooting test jigs and related equipment.Inspect and calibrate test jigs to ensure accurate and consistent testing results.Coordinate with Test Infrastructure team" to identify and resolve any issues with test equipment.Document all maintenance, repairs, and modifications...
-
Engineering Manager
2 weeks ago
Mysore, Karnataka, India Abacus Insights Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare...
-
Technical Support Engineer
3 days ago
Mysore, Karnataka, India Jois Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearBe part of Finastras global payments teamSupport Fed | SWIFT | CHIPS | MQ Messaging | SQLCollaborate with clients & fintech innovatorsNight Shift (US Time Zone) with 5-6years ExperienceLOCATION :REMOTE(anywhere from India)
-
Hardware System Quality Engineer
1 day ago
Mysore, Karnataka, India LTIMindtree Full timeCompany DescriptionLTIMindtree is a global technology consulting and digital solutions company that helps enterprises across various industries to reimagine business models, accelerate innovation, and maximize growth using digital technologies. With over 700 clients worldwide, LTIMindtree offers extensive domain and technology expertise to drive superior...