Desktop Support Engineer

8 hours ago

Mysore, Karnataka, India TVS Electronics Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Greetings from TVS Electronics

Role: Desktop Support Engineer : L1

Location : Mysuru, Karnataka.

Note : Immediate Joiners are preferred.

What you would be doing with us?

  • Expert level understanding of Windows (all versions), including installation, configuration, troubleshooting, and advanced system administration.

  • Comprehensive knowledge of desktop and laptop hardware, peripherals (printers, scanners, etc.), this includes advanced troubleshooting, repair, and component replacement. Also be familiar with BIOS/UEFI.

  • In depth understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and wireless networking. Ability to diagnose and resolve complex network connectivity issues.

  • Experience with virtualization platforms (VMware, Citrix) for desktop management and troubleshooting.

  • Knowledge in MS Office outlook, MS teams configuration and troubleshooting's.

  • Support the roll-out of new applications

  • Respond to technical support calls from other staff members or clients and communicate how to resolve issues

  • Expertise in troubleshooting and supporting video conferencing hardware and software.

  • Good communication skills, with the ability to explain complex technical issues clearly and concisely to non-technical VIP users.

  • Good knowledge in networking devices Configuration (Switches, Routers)

  • Knowledge in Hard disk encryption tools like Bit Locker and other encryption application (Ex: Symantec PGP etc.)

Interested candidates can apply to the job post directly / or can refer your friends / colleagues.

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Experience:

  • Desktop Support L1: 2 years (Required)

Work Location: In person

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