Head of Sales

7 days ago

Kolkata, West Bengal, India Domnic Lewis Pvt. Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

A senior leadership role responsible for driving business growth, profitability, and market expansion for the Metal & Mining Business Unit-both in domestic and international markets. The incumbent will lead strategic sales initiatives, manage key customer relationships, and ensure revenue and margin targets are achieved through a mix of business development, client management, and cross-functional collaboration with delivery, legal, and risk teams.Key Responsibilities:

Lead overall sales strategy and business acquisition for the Metal & Mining BU across global markets. Identify and develop new business opportunities while maintaining and expanding existing client relationships. Manage end-to-end sales lifecycle including lead generation, RFQ/RFP response, proposal preparation, pricing, and contract closure. Align sales objectives with BU profitability targets, ensuring commercial and technical viability. Conduct market research, competitor analysis, and pricing assessments to identify emerging trends and opportunities. Partner with internal teams to ensure timely delivery, client satisfaction, and project compliance. Handle key and strategic accounts, drive client feedback loops, and ensure issue resolution. Expand BU//'s footprint by entering new markets and diversifying customer and project portfolios. Oversee team performance, training, and succession planning to strengthen sales capability. Ensure adherence to legal, contractual, and risk management frameworks during project finalization.

Customer & Market Focus:

Strengthen long-term client partnerships through regular engagement and feedback. Improve customer satisfaction and brand perception by addressing service gaps and ensuring timely deliverables. Act as a brand advocate, enhancing renewals, referrals, and cross-selling opportunities.

Key Skills & Competencies:

Strong technical understanding of metals, mining, and EPC/EPCM business dynamics. Expertise in international and domestic sales, pricing, and contracting. Excellent analytical, commercial, and negotiation acumen. Proven leadership in business growth, client management, and team development. Strategic mindset with strong relationship management and problem-solving skills.
Ideal Candidate Profile:A strategic, industry-recognized sales leader with deep domain knowledge of the metals and mining sector, capable of steering the BU//'s growth through market intelligence, customer partnerships, and value-driven solutions. Prior exposure to international projects and EPC/EPCM contracting is highly preferred.

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