
BPO Team Leader
4 days ago
Job Description: BPO Team Leader
Industry: Telecommunications
Role Overview
We are seeking a dynamic and results-driven BPO Team Leader to lead and manage a team of tele callers. The ideal candidate will have a strong background in sales, marketing, and team management, with a focus on meeting and exceeding targets.
Key Responsibilities
Team Management
· Supervise, mentor, and motivate tele callers to achieve daily, weekly, and monthly sales and service targets.
· Monitor team performance and provide regular feedback to ensure continuous improvement.
Target Achievement
· Strategize and implement effective plans to meet sales and marketing goals under pressure.
· Ensure team members meet individual and collective performance metrics.
Communication & Training
· Conduct regular team meetings to address challenges, share updates, and motivate the team.
· Train team members in product knowledge, customer handling, and effective sales techniques.
Operational Oversight
· Manage day-to-day operations, ensuring smooth workflow and resolving issues promptly.
· Prepare and present performance reports to management.
Customer Focus
· Ensure excellent customer experience while addressing queries and concerns efficiently.
Qualifications & Skills
· Experience: Minimum 2+ years in sales, marketing, or team management (BPO/telecommunications preferred).
· Skills Required:
o Strong leadership and team-handling abilities.
o Target-driven with ability to perform under pressure.
o Excellent communication skills in English (Hindi is an added advantage).
o Proficiency in sales techniques and customer relationship management.
What We Offer
· Visa & Air Ticket provided by the company.
· Opportunity to work with leading telecom projects.
· Career growth in a dynamic and performance-driven environment.
Job Types: Full-time, Permanent
Pay: From ₹25,000.00 per month
Application Question(s):
- How many years of experience do you have in team leading or team management in a BPO/Telecommunications environment?
- Do you have strong communication skills in English (Hindi is a plus)?
- Are you willing to relocate and work onsite in Dubai, UAE?
Work Location: In person
-
Asst. Manager – BPO Healthcare
1 week ago
Cochin, Kerala, India Advenxa Pvt Full time ₹ 42,00,000 - ₹ 54,00,000 per yearAsst. Manager – BPO HealthcareLocation: Infopark, Kakkanad, Kochi.Graduation: Degree MandatorySalary range : Upto 5. 5LPAExperience: Minimum 3yrs experience in any BPO. Team handling, attrition and shrinkage experience is a must.Job Summary:We are looking for a proactive and experienced Assistant Manager – Healthcare Voice Process to lead a customer...
-
Team Leader
2 weeks ago
Cochin, Kerala, India Yojana Motors Full time ₹ 25,000 - ₹ 28,000 per yearJob Title: Team LeaderJob Description:We are looking for a motivated and responsible Team Leader to manage and guide our team toward achieving performance goals and maintaining productivity. The ideal candidate should have strong leadership skills, the ability to motivate a team, and a focus on delivering results.Responsibilities:Supervise and support team...
-
Team Leader
4 days ago
Cochin, Kerala, India ABE Full time ₹ 2,40,000 - ₹ 3,00,000 per yearAbe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad.We are looking for a result driven Team leader to be responsible for...
-
Team Leader
4 days ago
Cochin, Kerala, India VEEKSHA education Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title:Team Leader – Academic Outreach & MarketingLocation: Multiple Locations – Ernakulam, Calicut, Malappuram, and nearby districtsOrganization: Veeksha EducationAbout the Role:Veeksha Education is seeking a dynamic and result-oriented Team Leader who will play a key role in promoting our university-affiliated programs across colleges in Kerala. The...
-
Team Leader
2 days ago
Cochin, Kerala, India NEEROZHUKKIL VAIDYASALA PVT LTD Full time ₹ 3,00,000 per yearJob OverviewWe are seeking a dynamic and motivated Sales Team Leader to join our team.RequirementsMinimum 2-3 years of proven experience in team leading, sales and co-ordinationLocationKakkanadCandidates residing at Ernakulam preferredSalaryAs per industrial standardsJob Type: Full-timePay: From ₹25,000.00 per monthWork Location: In person
-
Team Leader
1 week ago
Cochin, Kerala, India Charter Mercantile Agency Full time ₹ 3,60,000 - ₹ 4,20,000 per yearAttention All Job SeekersWe are looking for a Team Leader - Debt Collections (Domestic Process)Location: Kakkanad, Cochin (Preferred immediate joiners)Join Charter's expanding team as a Team Leader - Debt Collections in our Domestic Process team. In this role, you will lead a team of Collection Executives, handle both inbound and outbound collection calls,...
-
Team Leader
2 weeks ago
Cochin, Kerala, India Hyatt Regency Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganization- Hyatt Regency KochiSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed...
-
Bpo recruiter
2 weeks ago
Cochin, Kerala, India Aabasoft Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: BPO RecruiterLocation: Kochi (On-site)Company: AabasoftAbout UsAabasoft is a leading IT & ITES service provider with 20+ years of expertise, delivering innovative technology and business solutions.Role OverviewWe are seeking a dynamic *BPO Recruiter* to manage end-to-end recruitment for BPO roles. The recruiter will source, screen, and select...
-
Team Leader
1 week ago
Cochin, Kerala, India Smart Engineering & Design Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per yearYears of experience :12–15 yearsRole Overview :The Team Leader – Hull Structure Design is responsible for planning, coordinating, and managing all structural design activities for multiple ship design projects—covering both basic and production engineering. The role involves guiding a team of structural engineers and designers, ensuring timely and...
-
Team Leader
2 weeks ago
Cochin, Kerala, India Mswipe Technologies Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year*Job Summary:*The Team Leader - Operations is responsible for leading and managing the service team to ensure the delivery of high-quality services to customers. This role involves coordinating service operations, managing resources, and ensuring customer satisfaction while meeting organizational goals.*Key Responsibilities:**Team Management:*Lead, train,...