Senior Telesales Executive
6 days ago
Profile Summary
We are looking for an enthusiastic candidate who will work as a Group Telesales Executive, responsible for handling lead calling, customer inquiries, and sales conversions across all three brands.This role requires excellent communication skills, customer handling abilities, and comfort in managing multi-brand sales processes.
Key Responsibilities
· Call potential and existing customers to explain products/services and convert leads into sales.
· Handle website and ad-based leads (chat, web orders, abandoned carts, etc.)
· Enter and manage sales orders accurately on the website.
· Maintain daily sales and call reports in Excel.
· Build and maintain long-term customer relationships for repeat business.
· Address customer queries and provide suitable solutions.
· Share product/service details and offers clearly with customers.
· Manage appointments, tele inquiries, and walk-ins.
· Keep client data updated in both system and physical records.
· Support basic operational and administrative tasks (calls, emails, coordination).
· Coordinate with internal teams for smooth centre and sales operations.
· Monitor basic stock/inventory needs and report shortages.
· Follow company policies and ensure customer satisfaction at every step.
Qualifications & Skills Required
· Graduate in any discipline.
· Min 2-3 years of experience in telesales, customer service, or operations.
· Strong communication in Hindi & English.
· Basic knowledge of MS Excel / Google Sheets / CRM tools.
· Tech-savvy, organized, and target-oriented.
· Experience in health, beauty, wellness, or FMCG preferred.
About the Brands
Health Zone Wellness Pvt. Ltd. is a reputed wellness and lifestyle group with 25+ years of excellence. Established in 1999, the company has grown into a diversified organization comprising three strong consumer-focused brands:
Health Zone
A trusted chain of slimming, weight-loss, and diet counseling centers known for safe, scientific, and sustainable wellness solutions.
Glamor Zone
A premium salon and beauty academy offering professional services in hair, skin, makeup, and grooming.
Keeros Superfoods
A rapidly growing healthy foods brand focused on nutritious and guilt-free eating.
Keeros has been publicly acknowledged by PM Modi in Mann Ki Baat for its innovation in millet-based and healthy food products.
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
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