Chief Business Development Officer

EVP – Business Development (International Market) / Chief Business Development Officer – International Market

Location:
 Gurgaon, India (Full-time, office-based role – not remote/WFH)

Reporting To:
 Chief Global Growth Officer, and directly to the 
Founder & Co-Founder (Radical Minds Technologies & RMT Engineering)

Industry:
 BPO, Contact Center, Technology (AI/ML, Conversational AI, Contact Center Suite)

About Us

Radical Minds Technologies Pvt. Ltd. (
/
) is a leading 
BPO and contact center organization
 operating since 2010, serving 
100+ clients
 across 
Travel, Hospitality, Aviation, Logistics, BFSI, Healthcare, Crypto, PSU/Govt. and more
. With 
90% of our business today from India
, we are aggressively expanding into 
international markets
 (US, UK, Europe, Middle East, and Australia).

RMT Engineering Pvt. Ltd. (

) is our 
IT & AI/ML products and services arm
, offering 8+ cutting-edge AI/ML based solutions including 
Voicebots, Chatbots, Conversational AI, Agent Assist, Dialer Suite, QMS, Contact Center Technology, and IT services
.

Together, we deliver a 
powerful combination of Technology + BPO services
, making us a 
unique, full-stack partner for global enterprises
.

Role Overview

We are seeking a 
highly seasoned international sales leader
 with a 
minimum of 22 years of professional experience
, out of which 
at least 16 years must be in BPO/ITES business development
. The ideal candidate will have spent the last 10+ years or more in 
international client acquisition for BPO outsourcing
, securing enterprise clients from 
US, UK, Europe, Middle East, and Australia
.

This is a 
hands-on, leadership-driven role
 where the individual must be capable of 
independently generating and closing deals
, while also leveraging support from 
US/UK-based sales leaders, Rainmaker partners, digital marketing, and demand-generation teams
.

Key Responsibilities / Targets

• Develop and execute the 
  international sales strategy
   for both 
  BPO (Radical Minds)
   and 
  Technology/IT services (RMT Engineering)
  .
• Acquire 
  new enterprise clients
   across 
  US, UK, Europe, Middle East, and Australia
  .
• Deliver a 
  minimum 50% of new business from the US market
  ; balance from other regions.
• Own the 
  end-to-end sales cycle
  : prospecting, presentations, proposals, commercials, and closure.
• Work in close coordination with the 
  Vice President – Sales based out of the US
  , leveraging him for 
  local client meetings and relationship building
  , while leading strategy, client engagement, and closures from India.
• Travel internationally when required for 
  strategic pursuits, closures, or client summits
  ; leverage founders and senior CXOs (CBO, COO, CTO, CSO) for high-stakes closings.

Revenue Accountability:

• Independently achieve 
  $5–7 million ACV
   via direct network and sales efforts within 12 months from the date of joining (Year 1).
• With structured support (Rainmakers, digital marketing, demand-gen), scale to 
  $12–15 million ACV in Year 1
  .
• Represent Radical Minds & RMT Engineering at 
  international forums and leadership events
  .

Ideal Candidate Profile

• 22+ years of total experience
  , with 
  minimum 16 years in BPO/ITES business development
  .
• At least 
  10+ years of proven success in acquiring international BPO clients
   (not domestic-only).
• Strong CXO-level connects across 
  US, UK, Europe, Middle East, and Australia
  .
• Track record of 
  closing large enterprise outsourcing contracts
   with measurable revenue impact.
• Excellent 
  Excel and PowerPoint skills
   – must be able to prepare detailed presentations and financial models independently.
• Self-starter, disciplined, independent closer
   – able to run the show end-to-end, while collaborating with US-based VP Sales and global CXOs for support as needed.
• Valid 
  US visa
   will be a significant advantage.
• A leader who thrives in a 
  structured, disciplined environment
  , prefers starting the day early at the office, and drives performance through consistency and high energy.
• Entrepreneurial mindset – open to 
  profit sharing / equity participation
   for a long-term association.

What We Offer

• Direct reporting to the 
  Founder & Co-Founder
   – a seat at the strategic leadership table.
• Attractive 
  profit-sharing and revenue-linked incentives
   (beyond base compensation).
• Long-term 
  equity participation
   for the right candidate.
• Opportunity to lead the 
  international expansion of a high-growth BPO + Technology powerhouse
  .

Interested candidates can apply via LinkedIn or write to