Group Director, COO Risk Management Lead

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.

A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and its open-access model – LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

The core values of the business are integrity, partnership, excellence, and change.

LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.

LSEG operates across the following divisions:

Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions.

FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community.

Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats.

Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.

The Business Control Office (BCO) Group Director will lead the implementation of a robust risk and control framework within the business, consistent with LSEG policies and standards. Reporting to the COO Group Leader of Operational Risk and Anti-Financial Crime, this individual will coordinate all risk and control activities across COO to ensure control processes are well documented, effective, and compliant as well as being responsible for promoting operational excellence and a proactive risk culture. This position is key to establishing and maintaining an effective risk management framework that safeguards the organisation's reputation, supports sustainable business practices, and helps achieve strategic objectives within defined risk tolerances.

Key Responsibilities

• Establish and promote a strong risk culture within the division, including developing and delivering risk awareness initiatives and training.
• Ensure business processes are robust, have clear ownership, and are supported by well-documented operating procedures.
• Ensure controls are designed and operating effectively, periodically reviewed, and tested
• Maintain a complete and accurate control inventory and oversee risk-based control testing in line with Group Framework and Guidance.
• Develop and maintain local first line risk processes for risk identification and assessment, supporting risk-based decisions across key activities such as Risk and Control Assessments, New Product and Market Approvals.
• Escalate and track all 'Outside Risk Tolerance' remediation activities within the appropriate governance forums.
• Ensure limit frameworks and Key Risk Indicators (KRIs) are established to control risk exposures, with thresholds aligned to Group Risk Appetite, and manage breaches through defined procedures.
• Establish and manage local governance structures to support divisional risk-based decision-making, including procedures for issue escalation and incident/breach reporting.
• Lead the 1LOD risk assessment and maintain the Risk and Control Assessment (RCA), coordinating with the central first line of defence to identify and remediate control vulnerabilities.
• Escalate and report any 'Outside Risk Tolerance' risks that are risk-accepted by the business, ensuring ongoing reassessment as necessary.
• Present and lead 1LOD incident reviews for material incidents, including documenting root cause analyses and implementing remediation measures to mitigate future risks.
• Provide 1LOD expert assessments of risks related to new strategies, products, major projects, or changes to the business's overall risk profile, to inform business stakeholders.
• Ensure all self-identified audit issues are promptly flagged to senior management. Coordinate with internal audit teams to support planned audits, review findings, and manage remediation plans.
• Review Line 2 requirements and provide input into key framework design decisions at a senior level to ensure divisional alignment and effectiveness.
• Ensure adherence to Group Risk Policies and Standards, including management of attestations, policy change oversight, and waiver management within the division.
• Maintain a divisional Risk Register that is regularly reviewed and updated by the business.
• Coordinate the risk reporting and management information (MI) produced by the division to support divisional leadership, as well as group and divisional risk committees in fulfilling their risk management duties.

Required Skills and Qualifications

• 15+ years of experience in risk management, control functions, or business operations, ideally within financial services or a regulated environment.
• Strong knowledge of 1st line of defence risk and control models and operational risk frameworks.
• Excellent analytical capabilities and attention to detail, with the ability to interpret and implement complex policies and regulatory requirements.
• Proven communication, coordination, and stakeholder engagement skills, with a proactive and solution-oriented approach.
• Ability to manage multiple priorities, deliver results under pressure, and drive continuous improvement of risk and control environments.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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