Relationship Manager
11 hours ago
Eligibility Criteria:
● Two-Wheeler along with Driving License
● Laptop for Client Demo
Roles and Responsibilities:
● Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS). ● Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
● Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
● Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
● Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
● Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.
● Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
● Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
● Establish a strong reference market by maintaining long-term relationships with onboarded clients. ● Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.
● During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
● Be the face of Petpooja in the market, upholding and promoting the company's values and mission.
Additional Qualification and Skills:
● Bachelor's degree is preferable.
● Professional experience of 1-3 years in Sales. 2
● Problem-solving attitude
● Customer-oriented mindset
● Knowledge of customer relationship management (CRM) practices
● Influencing Skills
● Presentability is required
● Fluent in communication
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