EUC Support-1

3 days ago

Mumbai One World Center, India TransUnion Full time ₹ 12,00,000 - ₹ 24,00,000 per year

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

The EUC L2 (End User Computing Level 2) role is a leadership and operational support position focused on enhancing end-user technology experiences. The role emphasizes proactive improvement of IT systems, efficient team and resource management, and ensuring high service levels. It requires a blend of technical expertise, strategic thinking, and strong interpersonal skills to drive productivity and satisfaction across the organization.

What You'll Bring:

  • Lead and support end-user computing (EUC) initiatives to improve employee productivity and satisfaction.
  • Monitor and manage team performance to meet service level agreements (SLAs).
  • Oversee the EUC service catalog and knowledge base, ensuring documentation is current and accessible.
  • Assign and prioritize daily support tasks and user access provisioning.
  • Coordinate hardware/software deployments and ensure compliance with PCI and SOX standards.
  • Maintain accurate inventory of end-user hardware and software assets.
  • Act as the primary escalation point for urgent issues, including off-hours support.
  • Collaborate with cross-functional teams within the Technology Operations organization.
  • Lead medium to large-scale projects and internal initiatives.

Impact You'll Make:

  • Identify and implement process improvements to enhance service delivery.
  • Provide strategic input on EUC technologies and industry trends.
  • Support mobile device and video conferencing systems.
  • Ensure adherence to service desk policies and procedures.
  • Communicate effectively with both technical and non-technical stakeholders, including executive leadership.
  • Demonstrate initiative and the ability to work independently or within a team.
  • Preferred qualifications include technical certifications such as CompTIA A+ or MCP.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Rep III, IT Support

  • EUC Support-1

    5 days ago

    Mumbai, Maharashtra, India TransUnion Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll BringThe EUC L2 (End User Computing Level 2) role is a leadership and operational support position focused on enhancing end-user technology experiences. The role emphasizes proactive improvement of IT systems, efficient team and resource management, and ensuring high service levels. It requires a blend of...

  • Senior Manager

    1 hour ago

    Mumbai, India YO IT CONSULTING Full time

    Job Title : Senior Manager-End User ComputingLocation : MumbaiExperience : 12 -18 yearsWork Mode : 5 Days (WFO)Must Haves : - Managing EUC or desktop support teams- Microsoft Windows, macOS, M365- Endpoint management platforms- Service Desk Management- Asset Management (Hardware or Software)Role Overview : The Senior Manager - End User Computing (EUC)...

  • End User Computing EUC Support Sr Manager

    1 week ago

    Mumbai, Maharashtra, India YO HR Consultancy Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job SummaryThe Senior Manager – End User Computing (EUC) Support leads a global EUC support organization to deliver reliable, secure, and user-centric services for desktops, laptops, mobile devices, VDI, and collaboration tools. This role focuses on service quality, operational efficiency, stakeholder engagement, and continuous improvement.Mandatory...

  • EUC / Network Smart Hands Engineer – On Call/Casual

    2 weeks ago

    Bengaluru, Mumbai, Noida, India Eilglobal It Solutions And Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    EUC / Network Smart Hands Engineer On Call/CasualRoles and ResponsibilitiesEUC / Network Smart Hands Engineer On Call/CasualLocation : Noida, Mumbai, Bangalore, Chennai (Multiple Sites Onsite Support)Employment Type : Independent Contractor / On Call/Casual BasisWork Mode : Onsite (Field Support / On-Demand/Casual)Role Overview :We are looking for an...

  • Deskside Support Euc L1

    3 days ago

    Goregaon, Mumbai, Maharashtra, India Iron Systems Full time

    **Operations and Technical Support**: - Resolve Incidents and Problems associated with EUS equipment and EUS software, and provide break/fix support, advice, and assistance to Authorized Users. - For hardware break/fix, ensure timely resolution or replacement of defective device. - Provide or coordinate onsite technical support to Authorized Users for...

  • Technical Support/IT support/desktop support

    1 week ago

    Goregaon, Mumbai, Maharashtra, India CIS Worldwide Ltd Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Desktop/Laptop Hardware troubleshooting - Create, test, and develop current Workstation images.Prepare and configure new laptops/workstations specifications as assignedEnd User Computing (EUC) Device Refresh as part of BAU ( any bulk refresh will be treated as a separate project activity)Works closely with vendors and managed services to maintain systems and...

  • Business Lead Analyst

    4 days ago

    mumbai, India Citi Full time

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewVP, EDO - Risk Data and Technology, EUC and ITeSS Automations -...

  • Business Lead Analyst

    1 week ago

    Mumbai, Maharashtra, India Citi Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewVP, EDO - Risk Data and Technology, EUC and ITeSS Automations -...

  • Senior Manager EUC

    22 hours ago

    Mumbai, Maharashtra, India HappieHire Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Corporate IT ManagerLevel:L4Experience:15+ yearsLocation:Mumbai (Goregaon)Employment type:Full-timePosition OverviewThe Corporate IT Manager will be responsible for overseeing the company's overall technology infrastructure, ensuring secure, seamless, and scalable IT operations that support business growth. This role will drive IT strategy,...

  • Senior Manager EUC

    9 hours ago

    Mumbai, India HappieHire Full time

    Job Description: Corporate IT Manager Level: L4 Experience: 15+ years Location: Mumbai (Goregaon) Employment type: Full-time Position Overview The Corporate IT Manager will be responsible for overseeing the company’s overall technology infrastructure, ensuring secure, seamless, and scalable IT operations that support business growth. This role will drive...