crm

1 week ago

Simaluguri Assam, India AxleEdge Motors LLP Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company: AxleEdge Motors LLP

Authorised Dealer of Ashok Leyland – Light Commercial Vehicles (LCV)

Location: Barpeta

Experience: Minimum 3 Years in Customer Relationship/Field Service (Automobile/Commercial Vehicle industry preferred)

Qualification: Minimum Higher Secondary (H.S.) Pass (Graduation Preferred)

NOTE :- ONLY FEMALE CANDIDATE IS REQUIRED

About Us:

AxleEdge Motors LLP is a proud Authorised Dealer of Ashok Leyland, specializing in Light Commercial Vehicles (LCVs). We are committed to delivering excellent customer service and support across the entire vehicle lifecycle. Our focus is on providing reliable and responsive service, ensuring our clients get the best value and satisfaction from their vehicles.

Job Description:

We are seeking a proactive and customer-focused CRM – Service Executive who will serve as the vital link between our customers and service department. The role involves managing customer relationships, resolving service-related issues, and ensuring overall customer satisfaction.

Key Responsibilities:

  • Act as the first point of contact for customer service inquiries
  • Ensure timely follow-up and resolution of customer complaints or service requests
  • Coordinate between customers and the service team for vehicle servicing, status updates, and delivery
  • Maintain customer service records and feedback reports
  • Drive customer satisfaction by building long-term relationships
  • Support field visits and service campaigns when necessary
  • Assist in maintaining service schedules and reminders for repeat customers.

Candidate Requirements:

  • Minimum H.S. (Higher Secondary) Pass / (Graduation
  • 2 years of experience in customer relationship management or service handling
  • Background in the automobile or commercial vehicle sector preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and follow-up skills
  • Basic computer knowledge (MS Office, CRM tools)
  • Willingness to work in a field-service environment

Salary:

Negotiable – Based on Experience & Performance

Attractive Incentives + Performance based Rewards

Apply Now:

Email your updated resume to:

Call us at:

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • How proficient are you in Microsoft Excel, and what specific functions or features have you used in your previous work experience?

  • "Have you worked in a customer-facing role involving both inbound and outbound interactions? If so, can you describe your experience handling customer queries and follow-ups?"

Work Location: In person

  • CRM Executive

    7 days ago

    Kamrup District, Assam, India ROYAL ESTATE BUILDERS PVT LTD Full time

    Educational Qualification: Minimum graduate with 2 years of experience in a similar role preferably in the real estate industry. Job Summary: Should be computer/tech savvy with soft spoken skills and fluency in Hindi, English, Assamese. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 2 years...

  • Sales Head

    2 weeks ago

    Assam, India Job24by7 Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Sales Head – Automobiles (Maruti Suzuki Parts)Location: Dibrugarh, AssamExperience: 10 to 15 years or more (Maruti Suzuki Parts experience is mandatory)Job Description:We are looking for an experienced and result-oriented Sales Head – Automobiles to leadand manage the sales operations for Maruti Suzuki Spare Parts at JAYBEE GROUP. Theideal...

  • Reservation Support Executive

    3 hours ago

    Dibrugarh, Assam, India MyTravaly worldwide travel technology Pvt Ltd Full time

    Key Responsibilities Assist travelers with new bookings booking changes cancelations and refund processing Support hotel partners with reservation updates special requests and payout clarifications Coordinate with Key Account Managers to resolve hotel-side booking issues Ensure all bookings are updated accurately in the system and confirmations are shared on...

  • Customer Care Executive

    2 weeks ago

    Guwahati, Assam, India Vivek Jyoti Steel Full time

    **Key Responsibilities** - Respond to customer queries promptly and provide accurate information about products/services. - Resolve complaints, escalate complex issues when required, and ensure timely follow-up. - Maintain detailed records of customer interactions, feedback, and resolutions in the CRM system. - Work closely with internal teams (sales,...

  • Patient Care Counsellor Male Candidate

    5 days ago

    Guwahati, Assam, India HCAH Full time

    Visit in Hospitals in Guwahati (outstation travel as well in Jalpaiguri, Imphal, Aizawl, Dimapur, Meghalaya) Explain patients about the program and documentation. Help them to complete all documentation. Enrollment into the program via crm Collection of original documents from patient Coordination with patients, back-end team, doctors, etc Follow up...

  • Customer Relationship Executive

    3 days ago

    Bamunimaidan, Guwahati, Assam, India R. M.FOOD PRODUCTS Full time

    **Role Description** This is a full-time on-site role for a CRM for Order Collection at R.M. Food Products in Guwahati. The role involves managing order collection through CRM systems, analyzing order data, processing orders, communicating with customers, and providing excellent customer service. **Qualifications** - Order Management, Order Processing, and...

  • Operation Executive

    2 weeks ago

    Guwahati, Assam, India MS Agni Services Full time

    **Job Summary**: We are seeking a detail-oriented and proactive Operations Executive to manage day-to-day operations, streamline processes, and support cross-functional teams. **Key Responsibilities**: - Oversee daily business operations and ensure tasks are completed on time. - Coordinate with internal teams (sales, HR, finance, etc.) for smooth...

  • Customer Relationship Executive

    7 days ago

    Guwahati, Assam, India SIDVIN REALTY NETWORK Full time

    **1. Customer Interaction & Support** - Resolve customer complaints and provide appropriate solutions. - Follow up with clients to ensure their issues are resolved. **2. Relationship Management** - Build and maintain long-term relationships with clients. - Ensure high levels of client satisfaction to encourage repeat business. - Personalize client's...

  • Tele Caller Executive

    1 day ago

    Ambari, Guwahati, Assam, India caps international pvt ltd Full time ₹ 1,00,000 - ₹ 1,50,000 per year

    Job Title: Tele Caller – Inbound Lead Conversion & CRM ManagementLocation: [Insert Location or Remote]Compensation: Base Salary + CommissionDepartment: Sales & MarketingAbout the RoleCAPS is seeking a proactive and organized Tele Caller who will be responsible for engaging inbound leads generated from Meta (Facebook/Instagram) campaigns, performing...

  • Sales Executive

    7 days ago

    Guwahati, Assam, India Vedhas Technology Solutions Private Limited Full time

    **Job Description: Sales Executive (Medical/Hospital)** **Position: Junior Sales Executive** **Location ,** **Guwahati, Kolkata & Bhubaneshwar.** **Responsibilities**: - Assist in developing and implementing sales strategies to expand customer base and achieve sales goals within the medical/hospital sector. - Support senior sales executives and managers...