
E-Commerce Executive
2 days ago
We're looking for a detail-oriented and proactive individual to manage our product listings, inventory, and backend operations across Shopify. This role involves hands-on execution of daily operational tasks, ensuring that all listings are accurate, optimized, and performing well. The person will have below responsibilities:
Product Listing & Catalog Management
- Create and update product listings across Shopify
- Ensure listings have accurate titles, descriptions, pricing, and visuals.
- Regularly review and improve listings based on performance insights and competitor activity.
- Ensure all tagging, products sorting, title optimizations, pricing is updated according to guidelines
Marketplace Optimization
- Track product performance, visibility, and conversions on each platform.
- Conduct competitor research on pricing, promotions, and assortment strategies.
- Recommend and implement optimization initiatives to enhance sales.
Inventory & Stock Management
- Monitor stock levels and ensure timely replenishment by coordinating with operation s team
- Coordinate with warehouse and logistics teams for restocking
Order & Customer Operations
- Manage daily order processing and ensure timely fulfillment.
- Address customer queries, complaints, and returns efficiently and in line with platform policies.
- Maintain high service levels and compliance with marketplace guidelines.
Pricing & Promotions
- Maintain pricing accuracy across platforms
- Execute promotional offers, bundles, and discount campaigns.
- Support Shopify promotions and sale activities on the D2C website.
Data & Reporting
- Track sales performance, traffic, conversion, and other KPIs across platforms.
- Prepare regular reports and share insights with internal teams.
- Use analytics tools and Excel/Sheets to identify trends and improvement opportunities.
Coordination & Compliance
- Stay updated with platform policies, listing requirements, and category guidelines.
- Collaborate with internal marketing, logistics, and product teams to ensure smooth operations.
- Liaise with vendors or suppliers for timely product availability and quality consistency.
Essential Skills:
- Experience managing Shopify and online marketplaces such as Amazon, Flipkart, and Myntra.
- Good understanding of e-commerce operations, catalog management, and product data handling.
- Comfortable working with Excel/Google Sheets for data tracking and reporting.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Excellent communication and coordination skills.
- Prior experience shopify is an advantage.
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