E-Commerce Executive

7 days ago

Gurgaon, Haryana, India Borosil Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We're looking for a detail-oriented and proactive individual to manage our product listings, inventory, and backend operations across Shopify. This role involves hands-on execution of daily operational tasks, ensuring that all listings are accurate, optimized, and performing well. The person will have below responsibilities:

Product Listing & Catalog Management

  • Create and update product listings across Shopify
  • Ensure listings have accurate titles, descriptions, pricing, and visuals.
  • Regularly review and improve listings based on performance insights and competitor activity.
  • Ensure all tagging, products sorting, title optimizations, pricing is updated according to guidelines

Marketplace Optimization

  • Track product performance, visibility, and conversions on each platform.
  • Conduct competitor research on pricing, promotions, and assortment strategies.
  • Recommend and implement optimization initiatives to enhance sales.

Inventory & Stock Management

  • Monitor stock levels and ensure timely replenishment by coordinating with operation s team
  • Coordinate with warehouse and logistics teams for restocking

Order & Customer Operations

  • Manage daily order processing and ensure timely fulfillment.
  • Address customer queries, complaints, and returns efficiently and in line with platform policies.
  • Maintain high service levels and compliance with marketplace guidelines.

Pricing & Promotions

  • Maintain pricing accuracy across platforms
  • Execute promotional offers, bundles, and discount campaigns.
  • Support Shopify promotions and sale activities on the D2C website.

Data & Reporting

  • Track sales performance, traffic, conversion, and other KPIs across platforms.
  • Prepare regular reports and share insights with internal teams.
  • Use analytics tools and Excel/Sheets to identify trends and improvement opportunities.

Coordination & Compliance

  • Stay updated with platform policies, listing requirements, and category guidelines.
  • Collaborate with internal marketing, logistics, and product teams to ensure smooth operations.
  • Liaise with vendors or suppliers for timely product availability and quality consistency.

Essential Skills:

  • Experience managing Shopify and online marketplaces such as Amazon, Flipkart, and Myntra.
  • Good understanding of e-commerce operations, catalog management, and product data handling.
  • Comfortable working with Excel/Google Sheets for data tracking and reporting.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent communication and coordination skills.
  • Prior experience shopify is an advantage.

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