Pega Decisioning Consultant

10 hours ago

Bengaluru, Karnataka, India Findernest Software Services Private Limited Full time ₹ 8,00,000 - ₹ 20,00,000 per year

Job Title: Pega Decisioning Consultant (PCDC)

Locations: Bangalore & Chennai

Job Description:

We are seeking a Pega Decisioning Consultant with hands-on experience in Pega Customer Decision Hub (CDH) to design and implement intelligent decisioning solutions. The ideal candidate will be responsible for building real-time decisioning strategies, next-best-action (NBA) frameworks, and customer engagement journeys leveraging Pega CDH capabilities.

Key Responsibilities:

  • Design, configure, and implement Pega CDH solutions to support customer engagement and personalization initiatives.
  • Develop and manage Next-Best-Action (NBA) and Next-Best-Offer (NBO) strategies.
  • Work with business teams to understand requirements and translate them into decisioning logic and strategies.
  • Configure decisioning components such as propositions, engagement policies, predictive models, and adaptive models.
  • Integrate Pega CDH with external data sources and channels (web, mobile, CRM, etc.).
  • Collaborate with architecture and development teams to ensure scalable and high-performance decisioning solutions.
  • Support unit testing, system integration testing, and production deployments.
  • Troubleshoot and optimize decisioning workflows and performance

Required Skills & Qualifications:

  • Proven experience in Pega Customer Decision Hub (CDH) development and configuration.
  • Certifications required: CSA, CSSA, CPDC
  • Certification should be done 2018 to 2022
  • Pega CSSA Certification and Pega Decisioning Consultant(CDH)
  • Experience in Pega CDH 8.X or higher versions, NBAD framework
  • Strong understanding of Pega BPM tools, rule creation, and case management.
  • Expertise in system integration techniques and managing complex software configurations.
  • Solid problem-solving skills with a detail-oriented approach.
  • Experience working in Agile environments and familiarity with the full SDLC.

Preferred:

  • Pega certification or equivalent credentials in BPM solutions.
  • Experience integrating Pega applications with other enterprise systems and CRM platforms.

Benefits & Culture Highlights

  • Opportunity to work on transformative technologies in a collaborative, on-site environment.
  • Supportive culture that values continuous learning, professional growth, and innovation.
  • Competitive compensation and benefits with clear career progression paths.

Job Types: Full-time, Permanent

Pay: ₹800, ₹2,000,000.00 per year

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • CDH: 3 years (Required)
  • Decisioning: 3 years (Required)

Location:

  • Bangalore City, Bengaluru, Karnataka (Required)

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