Pega Lead

3 days ago

Bengaluru, Karnataka, India Ascendion Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We're hiring for a
Pega CDH Lead
role with one of our leading US Healthcare client.

Location:
Bangalore / Hyderabad / Pune / Chennai

Experience:
10+ years (with minimum 4+ years in Pega CDH)

Role Type:
Full-time / Contractor

Key Responsibilities

  • Lead end-to-end implementation and delivery of
    Pega CDH solutions
    .
  • Partner with business stakeholders to translate customer engagement strategies into technical designs.
  • Provide technical leadership to development teams, ensuring adherence to
    Pega best practices
    .
  • Collaborate with cross-functional teams (Data, Marketing, Cloud, Integration) to enable
    real-time personalization and omni-channel orchestration
    .
  • Ensure robust
    governance, compliance, and performance tuning
    of Pega CDH applications.
  • Mentor, coach, and upskill junior engineers and decisioning consultants.
  • Drive
    innovation and continuous improvement
    in customer engagement capabilities using advanced Pega CDH features.

Required Skills & Experience

  • Bachelor's/Master's degree
    in Computer Science, Engineering, or related field.
  • 10+ years
    of IT experience with at least
    4+ years in Pega CDH
    .
  • Strong expertise in:
  • Pega CDH (Customer Decision Hub)
    and Next-Best-Action design.
  • Decision Strategies, Adaptive Models, Predictive Analytics
    .
  • NBA Designer, Customer Profile Designer, and Engagement Policy design.
  • Omni-channel integration (Web, Mobile, Email, Contact Center).
  • Proven experience leading
    large-scale Pega CDH implementations
    .
  • Strong knowledge of
    Pega Platform (v8.x and above)
    and Pega design principles.
  • Hands-on experience with
    cloud deployment (GCP/AWS/Azure)
    is a plus.
  • Pega certifications
    such as
    CSA, CSSA, PCDC, or Decisioning Consultant
    strongly preferred.

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