Call centre

Answer incoming calls and respond to customer's emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer...

1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.2. Patient Interaction.3. Quality Assurance.4. Data Entry.5. Call routing.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9....

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the...

1. Strategy Development.2. Managing day-to-day operations of the call centre, including call volume monitoring, call queue management, appointment booking, lead capturing etc.3.Content Creation and Management.4. Email Marketing.5. Training and Development.6. Complaint Resolution.7. System Management.8. SEO Optimisation.9. Social Media Marketing.10. Paid...

Responsibilities Handle a large volume of inbound and outbound calls in a timely manner Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary Identify customer needs, research issues, resolve complaints, and provide solutions Maintain ownership of calls throughout the lifecycle of a caller's...

To manage curriculum of call centre efficiently to achieve objective of organisation. To be able to counsel patients well. Qualification: Graduation. Pay: ₹20,000.00 - ₹27,724.28 per month **Benefits**: - Health insurance Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 3...

We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

**Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,890.00 - ₹17,890.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift Supplemental pay types: - Joining bonus **Education**: - Secondary(10th Pass) (preferred) **Language**: - Hindi (preferred) Work Location: In person **Speak with the employer** +91 8077242257

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication...

Job Role: - Make outbound calls to potential customers - Clearly explain products and services in Hindi - Convince and convert leads into sales - Resolve customer queries politely and effectively - Keep proper records of calls and conversions **FRESHER CANDIDATES ARE ELIGIBLE ONLY** **Job Types**: Full-time, Fresher Pay: ₹13,949.30 - ₹17,940.55 per...

Outbound Call to customers for capturing their experience with the company's service. - Conduct minimum calling requirement as informed. - Identify potential areas of compliance vulnerability and risk in Branch S2S sourcing during customer interaction. - Identify compliance issues and capture the required details as a part of audit evidence **Job Types**:...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...