Verification Specialist

24 hours ago

Delhi, Delhi, India Springworks Full time ₹ 4,20,000 - ₹ 6,00,000 per year

About the Job

  • Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.

Our product suite includes:

  • SpringVerify: A B2B background verification platform for seamless hiring.
  • EngageWith: A recognition platform that fosters vibrant workplace cultures.

Background Verification Specialist

We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.

Key Responsibilities

  • Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).
  • Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.
  • Review and validate submitted documents such as offer letters, relieving letters, and payslips.
  • Update verification outcomes on internal systems/tools accurately and promptly.
  • Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.
  • Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks.
  • Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.
  • Support audit requirements and contribute to process improvement initiatives.

Requirements

  • Bachelor's degree in any discipline.
  • 1–3 years of experience in background verification or operations
  • Excellent verbal and written communication skills in English.
  • Strong attention to detail and ability to multitask.
  • Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.

Preferred Qualities

  • Prior experience in background verification or recruitment operations
  • Ability to work independently and in a team in a remote setup.
  • Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
  • Proficiency in using Google Docs, Sheets, and MS Office is a must.

Shift Structure

  • 6-Day Workweek: This is a fast-paced work environment where you'll work six days a week.
  • Weekends: As per the shift, you may be required to work on either Saturday or Sunday.
  • Rotational Shifts: Willingness to work in rotational shifts (if required).

What We Offer

  • A fast-paced, performance-driven work culture.
  • Exposure to large-scale, pan-India background verification operations.
  • Flexible remote work opportunity.
  • Opportunities for growth and learning.
  • CTC Offered: 3.5 LPA to 5 LPA

Benefits

  • Health scheme that covers physical, mental, and social well-being.
  • Learning and growth opportunities through e-learning and additional courses.
  • 30 annual paid leave days to relax and recharge.
  • Company outings and celebrations to bond and have fun.
  • Freedom and flexibility of asynchronous communication.

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