Application Support Engineer

5 days ago

Cochin, Kerala, India Unity Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Unity Infotech
is currently hiring for the following roles within its
Banking &
FinTech
practices:

  • Associate Software Engineer (Application Support)

Work
Location
: Kochi, Kerala

Job Overview

We are looking for a motivated and detail-oriented
Application Support Associate
to join our application support team. The
ideal
candidate should have prior experience in
FinTech
or
Banking
, strong communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.

Responsibilities

  • Provide
    L1/L2 application support
    for banking and fintech applications.
  • Act as the first point of contact for users, understanding and resolving their issues or escalating them as needed.
  • Perform
    incident analysis
    , root cause identification, and resolution tracking.
  • Coordinate with internal teams to ensure timely resolution of issues.
  • Document issues, troubleshooting steps, and solutions in the knowledge base.
  • Monitor application logs and system alerts to proactively identify potential issues.
  • Support regular deployments, patch releases, and production validations.
  • Communicate effectively with business users, technical teams, and stakeholders.

Requirements

  • 1–3 years of experience in
    application support
    , preferably in
    fintech, banking,
    or
    financial services
    .
  • Strong
    communication skills
    – both written and verbal.
  • Good
    analytical and problem-solving skills
    .
  • Ability to manage and prioritize multiple support tickets under time constraints.
  • Understanding of
    incident and ticketing tools
    (e.g., Jira, ServiceNow).
  • Familiarity with
    SQL
    and basic database query writing for issue analysis.
  • Exposure to
    ITIL practices
    or service management workflows.

Nice to Have

  • Experience or basic knowledge of
    .NET technologies
    .
  • Familiarity with
    payment systems
    , banking protocols, or integration interfaces.
  • Experience working in an
    Agile or DevOps
    environment.
  • Understanding of
    cloud-based applications
    and monitoring tools.

  • Application Support Engineer

    2 weeks ago

    Cochin, Kerala, India Acquarius Capstorm Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Resonate is an Australian-founded tech company with a growing presence in India. Webuild an enterprise Customer Experience (CX) SaaS platform that helps leadingcompanies listen to their customers and employees, close the loop faster, and act oninsights. Our Voice of Customer and Voice of Employee platform leverages machinelearning, text analytics, and...

  • Java Application Support

    2 weeks ago

    Cochin, Kerala, India RapidBrains Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title :Application Support Engineer (Java)Location : Kochi -OnsiteWork Type :Full-timeNotice Period: 0-15 DaysAbout the RoleWe are seeking a proactive and technically skilledApplication Support Engineerto join our team. The role involvesincident resolution, monitoring critical applications, andcollaborating with senior engineersto ensure seamless...

  • Application Engineer

    5 days ago

    Cochin, Kerala, India Georg Fischer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To provide post application training to the customers for the GFMS products EDM , WEDM , Hole Drilling. Aid to produce customer parts in an efficient way to meet their expectations. Increase customer satisfaction level enhance the trust to prefer GFMS products in future. Provide online support, assistance for technical quires and machine operations. Product...

  • Junior System Engineer

    5 days ago

    Cochin, Kerala, India support sages Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    We are looking for a Junior System Engineer to join our IT team. You will assist in maintaining and optimizing our systems infrastructure, ensuring smooth operations, and resolving technical issues.ResponsibilitiesProvide live chat supportMonitor severs and networks and escalate to the corresponding departmentProvide basic customer support through ticketing...

  • Application Support Analyst

    7 days ago

    Cochin, Kerala, India Art Technology and Software Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Application Support AnalystJob DescriptionApplication Support Analyst profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through...

  • Application Engineer

    5 days ago

    Cochin, Kerala, India VERDANT TELEMETRY AND ANTENNA SYSTEMS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application Engineer - Key ResponsibilitiesTechnical Support & Customer Engagement – Provide pre/post-sales technical support, conduct demos/presentations, qualify leads, translate client needs into specs, support project kick-offs, and serve as first-level technical support for customers and partners.Tender & Opportunity Management – Analyse RFIs/RFPs,...

  • IT Support Engineer

    2 weeks ago

    Cochin, Kerala, India Neural Networks Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a skilled and proactive IT Support Engineer to manage and support our IT infrastructure. This includes server administration, operating system installation, firewall security management, and desktop/laptop support. The ideal candidate will ensure the smooth functioning of IT systems, secure network environments, and timely technical support...

  • Production Support Engineer

    7 days ago

    Cochin, Kerala, India Nuvento Systems Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for immediate joiner - Work from home opportunityKey skills:Application and production support for SQL.Shift timings:Australia shifts: 4 AM to 2 PMUK Shifts: 4 PM to 12 AMBachelor's degree in engineering or equivalent.

  • Application Architect

    3 days ago

    Cochin, Kerala, India Milestone Technologies, Inc. Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Application Architect – Databricks / Data Engineering ArchitectRole OverviewThe Application Architect will define and own the end-to-end technical architecture for the RTRA data platform. This includes designing scalable ingestion, transformation, and analytics frameworks built on Databricks and Azure. The architect ensures data integrity, performance, and...

  • Application Engineer

    1 week ago

    Cochin, Kerala, India Ingenious Power and Control Systems Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    To act as a technical liaison between the sales management and the Customer by analyzing customer requirements, conducting technical discussions and site visits, preparing accurate cost estimations, and assisting in the finalization of proposals and projects.Key Responsibilities:Customer Requirement Analysis:Work closely with the sales team to understand...