Java Application Support

2 days ago

Cochin, Kerala, India RapidBrains Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title :
Application Support Engineer (Java)

Location : Kochi -Onsite

Work Type :
Full-time

Notice Period
: 0-15 Days

About the Role

We are seeking a proactive and technically skilled
Application Support Engineer
to join our team. The role involves
incident resolution, monitoring critical applications
, and
collaborating with senior engineers
to ensure seamless operations in a high-availability environment.

Key Responsibilities

  • Provide
    application support
    for Java-based enterprise applications.
  • Troubleshoot and resolve incidents related to
    Java, Servlets, JDBC, PL/SQL
    , and
    Unix/Linux environments
    .
  • Perform
    log analysis, debugging, and issue triaging
    to ensure timely resolution.
  • Support
    deployment activities
    under senior team guidance.
  • Monitor applications
    and batch processes; escalate issues when required.
  • Collaborate with
    onsite/offshore teams
    to meet defined
    SLAs
    .
  • Maintain and update
    issue logs, documentation, and runbooks
    .
  • Participate in
    shift-based and on-call support rotations
    (24x7).

Required Skills & Experience

  • Strong in
    Java development
    with solid debugging skills.
  • Hands-on experience with
    Maven
    ,
    PostgreSQL
    ,
    Monitoring tools
    ,
    Jira/Salesforce
    , and
    AWS Exposure
    .
  • Good understanding of
    Servlets, JSP, JDBC
    , and
    PL/SQL
    .
  • Experience with
    Oracle 19c
    , including
    SQL/PL-SQL scripting
    and
    query tuning
    .
  • Familiarity with
    IBM Liberty
    and
    Tomcat
    for application deployment and monitoring.
  • Proficiency in
    Unix/Linux (RHEL)
    – log analysis, cron jobs, and shell commands.
  • Exposure to
    Shell scripting (C-shell/Bash)
    for automation and troubleshooting.
  • Working knowledge of
    C/C++ executables
    used in batch processing.
  • Basic awareness of
    frontend debugging
    (HTML, JavaScript).
  • Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2–5 years of experience in
    application support or production support
    roles.
  • Experience in
    incident management and issue triaging
    within ITIL-based environments.

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