servicenow - tech lead / sr. developer

6 days ago

Remote, India Vruthii Full time ₹ 25,00,000 - ₹ 35,00,000 per year

SERVICENOW – TECH LEAD / SENIOR DEVELOPER

Job Summary:

Looking for a highly experienced ServiceNow Developer with a strong background in enterprise IT environments. This role demands expertise in ServiceNow platform development, ITIL processes, and integration with third-party tools. The ideal candidate will bring hands-on experience across project and program management, systems design, quality assurance, and infrastructure, with certifications in ServiceNow and cloud technologies.

Key Responsibilities:

  • Collaborate with stakeholders to design, develop, and implement scalable and maintainable ServiceNow solutions across modules such as ITSM, Service Catalog, CMDB, Discovery, Asset Management, PPM, and Knowledge Management.
  • Design and deploy ServiceNow components including business rules, client scripts, UI policies/actions, UI pages, script includes, workflows, and custom catalog items.
  • Integrate ServiceNow with third-party platforms using REST APIs and out-of-the-box (OOB) connectors.
  • Provide production support, troubleshoot platform issues, and optimize performance.
  • Work in alignment with ITIL best practices and ensure governance and compliance within the ServiceNow platform.
  • Participate in system design, QA processes, and delivery pipelines to ensure high-quality implementations.
  • Support infrastructure teams and assist in cloud-based deployments (AWS/Azure).

Required Qualifications & Skills:

Minimum 8 years of broad IT experience, with a strong focus on ServiceNow development and implementation.

Deep knowledge and hands-on experience with the ServiceNow ITIL framework

Proven expertise in the following ServiceNow modules:

  • Incident, Problem, Change Management
  • Service Catalog and Workflow
  • CMDB and Discovery
  • Asset Management
  • PPM (Project Portfolio Management)
  • Knowledge Management

Experience with cloud environments (AWS, Azure).

Certifications in AWS and/or Azure preferr

Proficiency in integration using REST API and configuring OOB ServiceNow connectors

  • ServiceNow technical component development:
  • Business Rules, Client Scripts, UI Policies/Actions
  • Script Includes, UI Pages, Macros
  • Catalog Items and Workflows
  • Reports and Dashboards
  • Excellent problem-solving and analytical skills.
  • Strong interpersonal and communication skills to interact with cross-functional teams.

Certifications (Mandatory):

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)

Nice to Have:

  • ServiceNow Application Developer Certification
  • Experience with Automated Test Framework (ATF)
  • Familiarity with Agile development methodologies

What you will benefit:

  • Opportunity to work on enterprise-grade ServiceNow implementations
  • Exposure to multi-cloud environments and digital transformation projects
  • Support for continued learning and certifications
  • Competitive compensation and flexible work environment

WRITE TO :- VRUTHII..IN

Job Type: Full-time

Pay: ₹2,500, ₹3,500,000.00 per year

Work Location: Remote

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