Senior Executive Assistant_Commercial

4 days ago

Mumbai, Maharashtra, India Chase- Candidate Experience page Full time US$ 90,000 - US$ 1,20,000 per year

The Senior Executive Assistant role at J.P. Morgan's Commercial & Investment Bank requires supporting diverse teams with a structured approach, attention to detail, and high energy in a fast-paced, deadline-driven environment. The candidate will interact with executive-level clients across various business lines, adapt procedures to meet department goals, and perform confidential administrative tasks for executives, managers, and stakeholders. They are expected to excel in a team setting, professionally represent the manager or group, and produce high-quality work.

As an Senior Executive Administrative Assistant, you'll handle various confidential administrative tasks, requiring initiative and sound decision-making for the executive, their management team, and other stakeholders.

Job Summary:

As an Senior Executive Administrative Assistant in Commercial & Investment Banking, you leverage your extensive experience as an Senior Executive Assistant to confidently make independent decisions in handling administrative tasks. You are highly adaptable and embrace change, understanding team priorities and applying that knowledge to your daily activities.

In this role, you act as an owner and a problem solver, demonstrating superior communication skills, both written and oral. You are clear, concise, and direct, with excellent phone etiquette and a strong sense of ownership, ensuring follow-up when necessary.

You exercise tact and discretion in handling confidential matters, maintaining the highest level of professionalism and confidentiality.

Job Responsibilities:

  • Manage and handle complex and detailed calendars, addressing multiple and urgent meeting conflicts, and setting up meetings and conference calls both internally and externally. Handle all associated logistical aspects.
  • Work effectively in a fast-paced, ever-changing environment, managing multiple priorities with a calm, professional, and willing attitude.
  • Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
  • Coordinate travel arrangements, including air, hotel accommodations, and ground transportation; prepare detailed itineraries and required travel visas/documents, ensuring accuracy and timely delivery of plans/tickets to travelers.
  • Process invoices and Travel and Expense claims for team members promptly. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures.
  • Embrace increased and/or new responsibilities at any time.
  • Assist with overflow, special projects, assistant back-up coverage, and day-to-day tasks.

Required qualifications, capabilities and skills

  • Bachelor degree in any stream
  • At least 10 years' experience in an Executive Administrative Assistant role
  • Strong working experience with Microsoft Word, Excel and PowerPoint
  • Knowledge of general office procedures (e.g., scheduling, expenses, calendar management)
  • Superior oral and written communication skills 

Preferred qualifications, capabilities and skills

  • Adaptable team player, Good problem-solving ability, and Effective interpersonal skills
  • Excellent telephone etiquette
  • Tact and good judgment in confidential situations and proven experience interacting with senior management.
  • Ability to adapt procedures, processes, and techniques to the completion of assignments.

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