Operations Manager(GRS UpDown Museum)

4 days ago

Mysore, Karnataka, India GRS Fantasy Park Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company Description

GRS Fantasy Park is a popular tourist destination in Mysore, known for being an amusement cum water park for the entire family. Located just a 15-minute drive from Mysore city, the park spans 35 acres of lush greenery on the Mysore-Bangalore highway. For over 25 years, it has been providing memorable holidays with its breathtaking ambience and an exhilarating array of rides.

Role Description

This is a full-time on-site role for an Operations Manager at GRS UpDown Museum, located within GRS Fantasy Park in Mysore. The Operations Manager will be responsible for overseeing the daily operations of the museum, managing staff, ensuring customer satisfaction, maintaining safety standards, and enhancing the overall visitor experience. The role includes coordinating with various departments and vendors, handling budget and inventory, and implementing operational policies.

Qualifications-

  • Bachelor's degree in Business Administration, Management, or related field
  • Experience in the hospitality industry is a plus

Experience - 5 to 7 years

Salary - As per the industry standards

More preferred only Mysuru candidates

Responsibilities-

  • Experience in Operations Management, Budget Management, and Staff Management


• Oversee end-to-end operations of the Up Down, ensuring seamless visitor experience and safety compliance.


• Manage all staff, including guest service, ticketing, housekeeping, and technical teams.


• Develop and enforce SOPs for cleaning, maintenance, crowd control, and emergency procedures.


• Ensure housekeeping standards are consistently maintained for hygiene and visitor comfort.


• Plan staff schedules, training, and performance reviews to maintain operational efficiency.


• Monitor exhibits, lighting, and equipment for continuous functionality and safety.


• Coordinate with marketing teams for events, promotions, and special programs.


• Manage budgets, inventory, vendor contracts, and reporting for smooth administrative operations.

  • Customer Service, Communication, and Problem-Solving skills
  • Knowledge of Safety Standards and Compliance
  • Ability to work independently and manage multiple tasks simultaneously

Required Skills -


• 5+ years' experience in operations and administrative management, preferably in museums or hospitality.


• Strong leadership and team management abilities to handle multi-department operations.


• Excellent communication and interpersonal skills for staff coordination and guest relations.


• Knowledge of safety regulations, compliance, and crowd management protocols.


• Problem-solving and decision-making capabilities to handle high-pressure situations.


• Experience in budget planning, procurement, and vendor management.


• Must have knowledge of operational planning and reporting tools.


• Customer-centric mind-set with focus on service excellence.

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