Product Support

4 days ago

Pune, Maharashtra, India NCS SoftSolutions (P) Ltd Full time ₹ 3,00,000 - ₹ 3,90,000 per year

Job Title:Product Support / Application Support

Location: Pune (Customer Site)

Experience: 2+ year

Employment Type: Full-time, On-site

Department: Product Implementation & Support

Job Summary:

We are looking for a technically qualified and customer-focused Product Support Executive / Technical Support Executive to join our product implementation and support team. The ideal candidate should have 2+ years of relevant experience and strong technical skills in database management systems.

Key Responsibilities

  • Provide L1 support for client-specific applications.
  • Troubleshoot and resolve issues raised by end-users in a timely and professional manner.
  • Write and execute SQL queries for data validation, report generation, and issue analysis.
  • Document issues, resolutions, and standard operating procedures.
  • Coordinate with internal technical teams for escalations and bug fixes.
  • Assist in UAT and production deployment activities when required.
  • Ensure adherence to service-level agreements (SLAs) and compliance standards.

Required Skills & Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong understanding and hands-on experience with SQL (joins, subqueries, DML/DDL commands).
  • Good analytical and problem-solving skills.
  • Willingness to learn application workflows and client-specific processes.
  • Excellent communication and interpersonal skills.
  • Ability to work from the customer site in Mumbai on a full-time basis.
  • Basic understanding of software support processes or ticketing tools.
  • Exposure to banking, financial services, or enterprise applications.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Application Question(s):

  • How many years of experience you have in application support (SQL / Oracle database)?

Work Location: In person

  • Production Support, AS

    6 days ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job DescriptionProduction Support, ASPosition OverviewJob Title: Production Support, ASLocation: Pune, IndiaRole Description- At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance...

  • Production Support, AS

    4 days ago

    Pune, Maharashtra, India Deutsche Bank Full time US$ 90,000 - US$ 1,20,000 per year

    Production Support, ASJob ID: R0387521Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: PunePosition OverviewJob Title: Production Support, ASLocation: Pune, IndiaRole DescriptionAt the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and...

  • Production Support

    7 days ago

    Pune, Maharashtra, India LTIMindtree Full time

    Production Support Role Unix Shell Scripting Knowledge of Batch Scheduling PLSQL and SQL Familiarity with ETL Tools Production Support Process Awareness experience ITIL Change Management Incident Management Deployments stakeholder management etc Should be able to support 247 oncall or work in shifts Technical Skills Oracle PLSQL must have expertise in...

  • Production Support

    7 days ago

    Pune, Maharashtra, India LTIMindtree Full time

    Production Support Role Unix Shell Scripting Knowledge of Batch Scheduling PLSQL and SQL Familiarity with ETL Tools Production Support Process Awareness experience ITIL Change Management Incident Management Deployments stakeholder management etc Should be able to support 247 oncall or work in shifts Technical Skills Oracle PLSQL must have...

  • Production Support

    2 weeks ago

    Pune, Maharashtra, India LTIMindtree Full time

    Production Support RoleUnix Shell ScriptingKnowledge of Batch SchedulingPLSQL and SQLFamiliarity with ETL ToolsProduction Support Process Awareness experienceITIL Change Management Incident Management Deployments stakeholder management etcShould be able to support 247 oncall or work in shiftsTechnical SkillsOracle PLSQL must have expertise in debugging...

  • Production Support

    1 week ago

    Pune, Maharashtra, India PHOTON Full time

    Job Description- Production Support role involves providing support for critical applications and platforms processing data for trading across FMR & FIL, Team provides coverage 16*7 from India- Its important to backfill the position at the earliest to ensure the coverage and quality of the support is not compromisedPrimary Skills needed for this role:- Hands...

  • Product Support Leader

    2 weeks ago

    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time

    This role is critical for driving product quality, ensuring timely issue resolution, and fostering cross-functional collaboration.You'll be responsible for leading, mentoring, and developing a large field support team while serving as the highest technical authority for complex issues related to industrial diesel and gas engines, alternators, control panels,...

  • Product Support Leader

    3 weeks ago

    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time

    This role is critical for driving product quality, ensuring timely issue resolution, and fostering cross-functional collaboration. You'll be responsible for leading, mentoring, and developing a large field support team while serving as the highest technical authority for complex issues related to industrial diesel and gas engines, alternators, control...

  • Product Support Leader

    3 days ago

    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time

    This role is critical for driving product quality, ensuring timely issue resolution, and fostering cross-functional collaboration.You'll be responsible for leading, mentoring, and developing a large field support team while serving as the highest technical authority for complex issues related to industrial diesel and gas engines, alternators, control panels,...

  • Product Support Leader

    4 days ago

    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time US$ 1,25,000 - US$ 1,75,000 per year

    This role is critical for driving product quality, ensuring timely issue resolution, and fostering cross-functional collaboration.You'll be responsible for leading, mentoring, and developing a large field support team while serving as the highest technical authority for complex issues related to industrial diesel and gas engines, alternators, control panels,...