Sales Support Officer

7 days ago

Navi Mumbai, Maharashtra, India John Cockerill Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location - Ghansoli, Navi Mumbai, India

Overview

Driven by the entrepreneurial spirit and passion for innovation of its founder, the John Cockerill Groups primary mission is to meet the needs of its time by developing large-scale technological solutions. Its contribution to businesses, governments and communities consists of services and associated equipment for the sectors of energy, defense, industry, the environment, transport and infrastructures.

Our mission is to facilitate access to renewable energy, fight against insecurity, produce sustainably, preserve natural resources and contribute to greener mobility. To accomplish this mission and to bring our group's entrepreneurial culture to life, five values guide our actions: innovation, commitment, responsibility, customer focus and humanity.

Job Purpose

To support its growth, John Cockerill Energy Solutions, headquartered in Belgium, has project execution center in Mumbai, India. To reinforce its India Execution Center, John Cockerill Energy Solutions is hiring a Sales Support officer - Spares (M/F/X).

The primary responsibility of this role is to generate enquiries and ensure Spare Part sales for Boilers / HRSG units. This candidate will have to continuously call various customers and spread John Cockerill capacity to support them. In case of agreement with customer, the request will be handled by Aftersales proposal team located in Belgium. Sales support officer will ensure constant communication externally with the customer and internally with the Aftersales proposal team. He/ She will ensure clear communication on both sides to convey the precise requirement of customer.

He / She is responsible to assure the administrative conformity of the tasks to the contracts and to internal quality and safety standards as defined in the QMS (quality management system) of the Energy Sector of John Cockerill.

Key Responsibilities

The Sales Support officer is responsible to perform the following tasks -

  • Generating enquiries and converting into Orders through effective networking with customers.
  • Ensure regular follow up with customer's and feedback to the proposal team.
  • Follow up with internal teams to meet customer timelines and ensure customer satisfaction.
  • Responding to customer questions and providing support.
  • Handling order entries in system, followup for due payment
  • Assisting the sales team with reports and documentation.
  • Managing and organising sales-related documentation
  • Collaborating with different departments to facilitate efficient workflow, customer relationship management
  • Resolving customer issues, complaints and providing post-sales assistance
  • Communicating customer feedback internally to improve products and services
  • Continuous cooperation with the local market analyst.

Education & Experience

  • Bachelor's degree in science / commerce from a recognized university.
  • 3-5 years of hands-on experience in Sales function (Industrial products)

Background, Profile, Skills and Competencies

  • Excellent written and verbal communication skills in English.
  • Strong interpersonal skills for effective client interaction and internal teamwork.
  • High level of attention to detail and accuracy.
  • Good organizational skills to handle multiple tasks simultaneously, prioritize effectively, and meet deadlines

  • Retail Sales Advisor

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sales Partners Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly motivated and ambitious Retail Sales Advisor to join our team. This role provides a unique opportunity to gain hands-on experience in sales, marketing, and customer service.Key Responsibilities:Sales & Marketing: Learn about sales strategies, client relationship management, and marketing initiatives to drive business growth.Data...

  • Sales Support Coordinator

    7 days ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time ₹ 1,96,628 - ₹ 5,88,884 per year

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Coordinator

    7 days ago

    Mumbai, Maharashtra, India GENOA sales LLP Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionGENOA Sales LLP is a fast-growing importer and wholesaler specializing in decorative interior products. We focus on offering all kinds of laminates, wall panels and other interior decor products. Our company prides itself on providing top-quality products to meet the evolving needs of our clients.Role DescriptionThis is a full-time,...

  • Sales Support Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Upman Placements Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities :Coordinate with sales field staff to track sales performance, visits, and market feedbackMonitor sales team productivity and provide insights for improvementEnsure timely reporting and data managementLiaise between sales team and management to facilitate smooth operationsRequired Skills:Strong communication and interpersonal...

  • Front Office Executive

    7 days ago

    Mumbai, Maharashtra, India Hdfc Sales Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesFront Office Management: Oversee and manage all front desk operations, ensuring a welcoming and efficient experience for all visitors. This includes greeting and registering guests, managing incoming calls, and maintaining a professional and organized reception area with all necessary resources.Travel Desk Management: Manage all...

  • Sales and Support Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Hariraj Pillai Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities:Work from office / Non field JobManage & nurture sales leads from JustDial/IndiaMARTTalk to sales targets via phone, email & chat.Coordinate with internal teams.Report to the founder.Familiarity with English is a must.Travel allowance

  • Territory Sales Officer

    5 days ago

    Navi Mumbai, Maharashtra, India Unilever Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Position: Territory Sales OfficerFunction: Unilever Food SolutionsWL: 1AReports to: Area Sales ManagerLocation: Remote Mumbai ROBusiness Context and Main Purpose of the Job: The Nature of the Job is "Speciality Food Sales". The candidate will work in HORECA channel (Hotels, Restaurants, Caterers) and meet target customer group like Chefs, Purchase...

  • Back Office Sales Executive

    7 days ago

    Navi Mumbai, Maharashtra, India Dreamnurture consultancy services Full time ₹ 1,56,000 - ₹ 2,76,000 per year

    Position - Sales Coordinate ExecutiveSalary - 3 LPAQualification - Bachelor degree in any fieldShift - Day shiftExperience - 0-2 yearLocation - SanpadaKey ResponsibilitiesEngage with customers and consultants to understand requirements and provide salessupport.Assist in bids and tenders for new clients.Develop sales support materials for the wider sales...

  • Retail Sales Officer

    7 days ago

    Navi Mumbai, Maharashtra, India Arenja Holdings Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Retail Sales OfficerLocation:Muund or ChemburDepartment: Sales & Customer ServiceReports to: Store Manager / Assistant Floor ManagerJob Purpose:To deliver an exceptional customer experience by understanding customer needs, showcasing jewellery collections, and achieving sales targets while upholding the brands values of trust and transparency.Key...

  • Relief Support Worker

    2 weeks ago

    Mumbai, Maharashtra, India Creative Support Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Reference: 89105Posted: Wednesday 24th September 2025Closing Date: Thursday 9th October 2025£12.30 per hourNorthenden MHRelief/BankWe are looking for caring, flexible and motivated Relief Support Workers to provide person centred care and support to adults with mental health needs in Northenden, Greater Manchester. You will need to be committed to...