Client Support Manager

2 weeks ago

Mumbai, Maharashtra, India Oxford International Education Group Full time ₹ 9,00,000 - ₹ 10,80,000 per year

Job description:

  • Act as the sole strategic lead for Recruitment in India, deputizing for the Managing Director on all matters related to India recruitment when required. Independently own and drive the recruitment strategy for India and retaining full accountability for execution and outcomes.
  • Develop and implement country sales and account plans autonomously, while aligning with high level business objectives.
  • Take full ownership of agent relationships across the region and ensure delivery of student recruitment results in line with or above targets, without reliance on collaborative partners for delivery.
  • Identify and capitalize on partner growth opportunities, building and maintaining direct, in-depth relationships with agents and stakeholders across the region. Be solely responsible for student recruitment from designated regions within India, ensuring individual accountability for meeting targets, without reliance on team-based or shared targets.
  • Operate with agility in competitive markets, managing your pipeline proactively and independently resolving admissions-related issues to maintain momentum and performance. Develop and maintain market-leading strategic relationships with agents to drive individual performance and contribute to national recruitment growth.
  • While coordinating with other departments for resource support, retain primary accountability for executing market-specific activity plans and ensuring timely execution of all marketing efforts that support your recruitment goals. Strategically coordinate with the University, students, and cross-functional teams to drive enrolment and meet targets.
  • Work with Conversion team colleagues to ensure campaigns support your personal conversion goals, taking initiative to suggest enhancements or adjustments. Fully understand and represent Oxford International's brand and offerings and leverage this knowledge independently to influence and convert prospective students and stakeholders.
  • Stay fully compliant with admissions policies and procedures, integrating them into all recruitment activities with no compromise on quality or integrity. Proactively identify and implement improvements in systems and processes to consistently drive growth, enhance customer experience, and contribute to overall business performance.
  • Attend recruitment events, independently advising and counselling student enquirers/applicants, ensuring personal accountability for outcomes. Support relationship management with overseas partners and take direct ownership of target delivery through proactive liaison with international representatives and training of agents where required. Produce and circulate detailed reports from market visits, ensuring all relevant insights are captured and communicated to inform institutional strategy and product development.
  • While occasional knowledge sharing with colleagues may be required, your recruitment targets and activity outcomes remain solely your responsibility. Perform any other duties deemed reasonable within the scope of the role, provided they align with your primary responsibility for owning and delivering recruitment targets for India.

Requirements: B2B or Channel Sales experience preferred Excellent understanding of sales and marketing Excellent knowledge of the region and its market trends Experience of producing sales reports.

Experience: 2-6 years (Overseas Education Sector only)

Field Sales experience

Job Type: Full-time

Pay: ₹50, ₹90,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

  • Client Operations Co-ordinator/Specialist

    5 days ago

    Mumbai, Maharashtra, India DynaNet Online Support Full time ₹ 2,64,000 per year

    Client Operations Co-Ordinator/Specialist (On-Site)Please read all the details carefully before applying. Location:Charni RoadMumbai, India (Onsite) About Us:At DynaNet Online Support, we specialize in delivering outsourced customer experience and operational support solutions to high-growth brands. We partner with clients across industries to streamline...

  • Client Support Manager

    2 weeks ago

    Mumbai, Maharashtra, India Oxford International Education Group Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Client Support ManagerLocation: MumbaiType of Contract: Permanent, Full TimeCompensation : Max up to INR 12 LacsWho we are: Oxford InternationalOxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we...

  • Client Support Manager

    5 days ago

    Mumbai, Maharashtra, India Oxford International Education Group Full time ₹ 50,000 - ₹ 10,20,000 per year

    Job description:Act as the sole strategic lead for Recruitment in India, deputizing for the Managing Director on all matters related to India recruitment when required. Independently own and drive the recruitment strategy for India and retaining full accountability for execution and outcomes.Develop and implement country sales and account plans autonomously,...

  • Client Support Executive

    1 week ago

    Mumbai, Maharashtra, India HSBC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionSome careers open more doors than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Global Trade...

  • visa executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India The Visa Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...

  • Client Lifecycle Management

    2 weeks ago

    Mumbai, Maharashtra, India Teamware Solutions Full time ₹ 80,000 - ₹ 1,20,000 per year

    Job Title: Client Lifecycle Management (CLM) Location: Mumbai, Maharashtra Experience : 1-4 years Skills: Client Management / Client Onboarding , documentation, and regulatory standards Position PurposeThe Client On-Boarding (CLM) team ensures a global and consistent "first service" experience for clients, while strictly adhering to the bank's procedures...

  • Product Analyst- Client Support

    4 days ago

    Mumbai, Maharashtra, India VitalEdge Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsWe are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 750...

  • Client Relationship Manager

    1 week ago

    Mumbai, Maharashtra, India Abeyaantrix Technology Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Client Relationship Associate (RM)Location: Mumbai (Preferred)Job Type: Full-TimeSalary: As per industry standardsJob Description:We are seeking a motivated and dynamic Relationship Associate (RM) to join our team. The ideal candidate will be responsible for building and maintaining strong client relationships, supporting product demos, and...

  • Clients Support Executive

    3 weeks ago

    Navi Mumbai, Maharashtra, India, Maharashtra Preferable - Crafting Careers Full time

    Post- Client Service Executive for - GPS Industries Ex-=3-4,YearsSalary- 25-30KLocation- Navi Mumabi VashiJob Detail- Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.Any service industries candidates will be applicable but...

  • Client Service Manager

    2 weeks ago

    Mumbai, Maharashtra, India Deutsche Bank Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Client Service Manager - AnalystJob ID: R0399663Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: MumbaiPosition OverviewJob Title: Client Service Manager - AnalystLocation: Mumbai, IndiaRole DescriptionAbout Deutsche BankPositive Impact. It's what drives us. More than a claim, this describes the way we do business.Our purpose as a...