Resource Management
5 days ago
Designation: Manager (RM)>> Role & ResponsibilitiesThe candidate will need to perform:Develop a holistic staffing model, providing strategic insight using data-driven analytics to forecast future staffing needs, skills, and availability. Collaborate with Service Network and Line Leaders to understand resourcing needs and provide appropriate hiring or loaning recommendations. Manage workforce capacity planning, periodic reporting, and day-to-day deliverables. Analyze forecast, utilization, hiring, and bench status, and propose corrective measures. Review and analyze capacity and demand forecasts to determine resourcing needs. Oversee various dashboards (weekly/monthly) for forecasting, demand pipeline, and hiring. Drive standardization of resource management processes across business capabilities and geographies. Participate actively in meetings with external and internal stakeholders. Conduct variance analysis of forecast/plan vs actuals, including hours and utilization. Lead and manage a team of 5+ Resource Managers, providing guidance and support. Create an efficient and collaborative team environment, promoting respect, celebrating successes, and enabling work-life balance. Collaborate effectively with colleagues in different disciplines such as HR, Recruiting, Operations, F&A and other resource management teams Build credibility with Network and Line Leaders, becoming a trusted advisor to the business. Provide expertise on tools and reports, addressing any queries from the team and delivery. Motivate the team to generate and implement innovative ideas for resource management. RM team brand building via innovative ideas The candidate will also be responsible for:Assist the business in fulfilling resourcing needs for demands and provide insights on resource availability across multiple channels. Analyzing demand & supply gap and offer resourcing options. Work with business to understand resourcing needs and take appropriate hiring/loaning decisions Support client service delivery by meeting quality guidelines and turnaround times. Review and analyze monthly management information reports. Support transformation and innovation projects. Variance analysis and finding root cause / reasons for variance Bench Management – Ensure best utilization of bench staff Conduct periodic trainings and update knowledge base and process documentation. Identify current process issues and suggest process improvements.>> The IndividualMinimum 10+ years of experience in resource management. Strong understanding of resource management principles. Knowledge of capacity planning and forecasting. Excellent analytical skills to analyze capacity and derive hiring/loaning needs. Ability to analyze variances between forecast/plan and actuals and identify key issues. Proficient in MS Excel, PowerPoint, and knowledgeable in Power BI (preferred). Experience with RM or WFM tools/applications (IEX, Blue Pumpkin, Aspect eWFM, Retain, etc.) preferred. Team management experience. Strong verbal and written communication skills. Excellent stakeholder management skills. Resource management experience in Managed Services business (FS, KYC, AML, Cyber Security, etc.) is preferred. VBA macro skills would be an advantage.>> QualificationBachelor's degree from an accredited college/university - BBM/BCA/BCom/BA/BSc/BE A Post Graduate diploma/degree from an accredited college/university - MBA/MCom
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Manager Service Delivery
3 days ago
Bengaluru, Karnataka, India ReSource Pro Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDearAspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Resource Manager
2 weeks ago
Bengaluru, Karnataka, India Zarthi Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAbout the Role:We are looking for an experienced and strategic resource manager to oversee workforce planning and resource allocation across multiple projects. The ideal candidate will ensure optimal utilization of internal talent and manage resources effectively.Responsibilities:Manage and monitor resource availability and allocation across...
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Manager, Service Delivery
3 days ago
Bengaluru, Karnataka, India ReSource Pro Full time ₹ 12,00,000 - ₹ 36,00,000 per yearGreetings from ReSource Pro.Thank you for exploring a career at ReSource Pro.With reference to call received from Resource Pro, we would like to inform you we are Hiring forManager, SDU at ReSource Pro.If you're interested in learning more, please refer to the Job description below in this mail.Job Description:Job Title : Manager - Service DeliveryReport to...
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Resource Manager
2 weeks ago
Bengaluru, Karnataka, India Engage Digital Partners Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description:Were looking for a Resource Manager with media or production industry experience to play a key role at the operational heart of Engage. We need someone who has a great understanding of project management, business processes and people functions to manage the schedules of our global teams, primarily in Bangalore, London and Melbourne.The role...
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Resource Manager
1 day ago
Bengaluru, Karnataka, India Databricks Full time ₹ 15,00,000 - ₹ 25,00,000 per yearResource Manager CSQ426R228 The Resource Manager is a strategic business partner for the Customer Success and Services organization, ensuring that our customers are matched with relevant talent and expertise to solve the world's toughest problems. The primary responsibility of the Resource Manager is to manage resourcing for all potential and assigned...
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Resource Manager
3 days ago
Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCSQ426R228The Resource Manager is a strategic business partner for the Customer Success and Services organization, ensuring that our customers are matched with relevant talent and expertise to solve the world's toughest problems.The primary responsibility of the Resource Manager is to manage resourcing for all potential and assigned projects. This position...
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Resource Manager
3 days ago
Bengaluru, Karnataka, India Databricks Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCSQ426R228The Resource Manager is a strategic business partner for the Customer Success and Services organization, ensuring that our customers are matched with relevant talent and expertise to solve the world's toughest problems.The primary responsibility of the Resource Manager is to manage resourcing for all potential and assigned projects. This position...
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Service Delivery Manager
5 days ago
Bengaluru, Karnataka, India Resource Pro Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description: Manager, Service Delivery Manager, IndiaJob Title - Manager, Service Delivery,Reports to - Director, Service Delivery, IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position: In this pivotal role,Critical leadership will be expected during this exciting and transformative time for the company - a unique...
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Bengaluru, Karnataka, India Resource Pro Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesSupport the Lead Specialist/Manager in partnering with business leaders to drive HR initiatives. The role exists to assist in employee engagement and retention, facilitate talent supply and development activities, enable effective performance management, and contribute to workforce planning and organizational effectiveness.Talent...
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Manager, Service Delivery
2 weeks ago
Bengaluru, Karnataka, India, Karnataka ReSource Pro Full timeGreetings from ReSource Pro!!!.Thank you for exploring a career at ReSource Pro.With reference to call received from Resource Pro, we would like to inform you we are Hiring for Manager, SDU at ReSource Pro. If you’re interested in learning more, please refer to the Job description below in this mail. Job Description:Job Title : Manager - Service...
