Resource Manager

Job Description:

Were looking for a Resource Manager with media or production industry experience to play a key role at the operational heart of Engage. We need someone who has a great understanding of project management, business processes and people functions to manage the schedules of our global teams, primarily in Bangalore, London and Melbourne.

The role will manage the monthly and longer-term resource plan, and as such will also work closely with the operations department on workforce capabilities and productivity. We use Certinia (Salesforce) as our resource planning tool, and as such, experience on this platform is highly desirable.

The Resource Manager will need to understand our workforce and our client deliverables to ensure the right people are assigned to projects, and needs to be highly conscientious with an attention to detail.

This job also requires someone with good people skills - the Resource Manager will need to

communicate effectively with senior management as well as team members, and be highly efficient at multi-tasking.

Our teams are based across the globe, and this role will be based in Bangalore to help manage the largest of our offices, but also ensure there is a global around the clock and strategic thinking with how we resource projects. We are looking for someone experienced in this position with the ability to make longer-term recommendations for how teams should be structured.

Responsibilities:

• Active management of team resourcing on a daily and weekly basis, dealing with competing

deadlines across a varied client base across global offices

• Assigning resources in accordance with their availability, skillsets and previous experience,

working with Client Services and department heads to manage their requirements

• Overall responsibility for Salesforce (Certinia) resource management system including assigning

resource to projects, creating all new projects and ensuring all staff are capturing correct

timesheet information

• Understanding our workforce and who we have available to book on projects
• Monitor and managing employees' workload and capacity
• Managing resource conflicts
• Overseeing project timelines and workflow management to ensure risks around meeting

deadlines are minimised

• Ensure all booked resources (permanent and freelance) are in the system and work with HR to

check contracts

• Capacity planning across short, mid and long term, including making recommendations for

longer term resourcing needs and supporting management with business cases

• Submit all paperwork with regards to requests for additional resource
• Work with other areas of the business to assess if resources can be shared (including offering

spare capacity from Engage to other areas of Brave Bison)

• Prepare reports from Certinia to help review the servicing of client accounts and overall

utilisation of teams

• Work with new business teams to understand potential resource requirements
• Collaborate with HR regarding staff training needs and finance with regards to payroll and

payments

• Understanding of labour laws (in different markets) as well as resource management trends

Key skills and knowledge:

• Previous experience as a project/resource manager essential
• Able to perform under pressure, manage multiple tasks and to work to tight timescales
• Experience using Salesforce (Certinia) or equivalent resource management tool to high standard
• Critical thinking, analytical and forecasting skills
• Proven Project Management skills and robust processes
• Experience working in media production would be highly beneficial
• Strong decision making, organisational, planning and problem solving skills with ability to

identify and prioritise critical issues;

• Be a good communicator with strong relationship management skills
• Great team player with the social skills to go with it

General:

• Interest in sport beneficial, but not essential
• Salary dependent on experience

Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.sponsibilities

Preferred candidate profile