Client Relationship Manager

Are you an accounting Team Lead with experience managing a team of AP/AR/Payroll Analysts?

Are you experienced in preparing financial statements and MIS reports?

Do you have excellent communication skills and a professional mindset?

Do you thrive in a busy environment, managing multiple priorities?

Are you a leader who motivates and trains your junior staff to learn and grow?

If so: we want to meet you

Job Title: Client Relationship Manager

Job Description:

Talent Formula is a consulting firm that offers outsourced financial and accounting talent to Chartered Accounting firms worldwide. We currently have Associate level positions available in our Quantaco Team. Quantaco is an Australian company that combines bespoke technology and hospitality-focused expertise to deliver innovative, tech-focused accounting services to clients in the Hospitality sector in Australia.

We are looking for dynamic people to join our team. We are looking for people who are:

• Great at numerical reasoning
• Fast learners
• Dedicated to following policies and procedures
• Driven to achieve
• Able to manage and prioritize workflow
• Team players
• Committed to quality service and client relationships
• Energetic, fast paced workers who can multi-task
• Excellent communicators (written and verbal)
• Display a positive attitude
• Focused on attention to detail
• Able to motivate and lead a team

Desired Candidate Experience

• 8 years of experience in a BPO type environment, performing in a process-driven environment with proven Client Relationship, Team Lead and management skills
• CA Inter or CA finalist, or MBA graduate
• Experience in preparing monthly financial statements for multiple clients
• Should have experience in working directly with clients and stakeholders
• Experience with Australian accounting, taxation and clients, preferable but not essential
• End-to-end bookkeeping and accounting experience including Payroll, Payables and Receivables. Also, must have knowledge of closing books and month/year end reporting
• Expertise in preparing and reviewing monthly financial statements with variance analysis for multiple clients
• High level multitasking and prioritization skills
• Fluent professional spoken and written English communication
• Demonstrated confidence and capabilities across various computer systems including accounting software and Microsoft office

Role Accountabilities

• Provide support and assistance to our clients meeting timelines and quality standards for deliverables and attending to client queries.
• Work and communicate directly with clients and stakeholders.
• Develop detailed overall accounting knowledge including but not limited to; Payroll, Accounts Receivable and Accounts Payable processes.
• Develop expertise in reviewing monthly Financial statements and Management reports.
• Develop in-depth knowledge of ATO, OSR, Superannuation and other related compliance obligations and tasks to assist the team in maintaining a consistent adherence to said obligations.
• Train, motivate, mentor and lead your team. Help the team in troubleshooting and problem solving and lead by example with impeccable communication skills, systems and accounting knowledge and supporting Quantaco's culture of choice.
• Manage workflow effectively and efficiently based on evolving deadlines, priorities and client expectations.
• High level understanding of all relevant client accounts
• Daily interactions with clients and Quantaco management, using impeccable English and
• Manage and prioritize workflow based on client requirements and resources available along with the natural evolving needs of our clients.
• Track, coordinate, and communicate your own workflow and associated timelines with all invested parties proactively and on a regular basis.
• Multitask and manage various requests from different clients with 100% accuracy and attention to detail.
• Any other accountabilities or duties as directed by your supervisor which are within the limits of the employees skill, competence and training.

How to apply?

To be considered for this role, you must complete 3 steps:

1. Apply to this job on Naukri and upload your resume

2. Complete the Skills Tests for this role

You must follow the link below and complete the testing assessments. The first assessment is a Skills Test, to assess your technical ability and numerical reasoning.

3. Complete the Psychometric Test for this role

If you successfully clear the Skills Test, you will be redirected to a Psychometric Test to assess

How you think and make decisions.

• To complete these tests, you must go to and complete the assessments.

If you do not complete the assessments then you will not be considered for the role.