
Walk-In Drive: Client Service Executive
4 days ago
Date of Walk in drive: 19 & 20th September(10AM to 5PM)
Experience: 0 to 4 Years
Qualification: Candidate must have completed graduation.
Key Responsibilities:
First point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.
Interaction with customers over the phone, in person or via email.
Documentation and Securing records from current customers.
Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.
Conduct employment verification either through calls or online.
Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients.
Coordinate with HRs, Directors and other officials for the verification.
Handle client queries and escalation calls.
Ensure that the internal/external quality targets are met.
Interested candidate can share their resume on or WhatsApp on Can call between (Mon-Fri – 10:00AM to 07:00 PM).
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