Client Services Executive

2 days ago

Ahmedabad, Gujarat, India Immersive Exhibits Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Company Description

Immersive Exhibits is a full-service
Exhibition Stand Design & Build Agency
based in Ahmedabad, delivering impactful and unforgettable brand experiences for over
10+ years
. We specialize in transforming ideas into visually impressive exhibition stands through a complete in-house process — from conceptual design to final installation. Our team ensures flawless execution with a deep understanding of industry trends, creativity, and quality craftsmanship.

Role Description

We are seeking a passionate and proactive
Client Servicing Executive
to join our team on-site in Ahmedabad. The role includes managing end-to-end client interactions, ensuring timely execution of projects, and contributing to business development efforts. You will be the primary point of contact for clients — from initial inquiry to post-project support — ensuring smooth communication and exceptional customer experience.

Travel to exhibitions, client meetings, and project locations will be required.

Key Responsibilities

  • Manage day-to-day client communications and maintain strong client relationships
  • Understand client briefs and effectively communicate requirements to internal design & production teams
  • Develop customized solutions that align with client goals and brand objectives
  • Generate new business opportunities and support sales efforts
  • Conduct client presentations and assist in proposal preparation
  • Maintain detailed sales and project tracking reports daily
  • Ensure smooth project execution and client satisfaction throughout
  • Travel for client visits, exhibitions, and on-site supervision as needed

Qualifications & Skills

  • Strong Client Servicing, Customer Relationship, and Account Management skills
  • Good understanding of Business Development strategies
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to multitask and manage multiple projects simultaneously
  • Analytical mindset with problem-solving ability
  • Proficiency in MS Office & reporting skills
  • Experience in exhibitions, events, or related industry is an advantage
  • Bachelor's degree in Business, Marketing, Communication, or related field

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