Client Services Executive
22 hours ago
Company Description
Immersive Exhibits is a full-service
Exhibition Stand Design & Build Agency
based in Ahmedabad, delivering impactful and unforgettable brand experiences for over
10+ years
. We specialize in transforming ideas into visually impressive exhibition stands through a complete in-house process — from conceptual design to final installation. Our team ensures flawless execution with a deep understanding of industry trends, creativity, and quality craftsmanship.
Role Description
We are seeking a passionate and proactive
Client Servicing Executive
to join our team on-site in Ahmedabad. The role includes managing end-to-end client interactions, ensuring timely execution of projects, and contributing to business development efforts. You will be the primary point of contact for clients — from initial inquiry to post-project support — ensuring smooth communication and exceptional customer experience.
Travel to exhibitions, client meetings, and project locations will be required.
Key Responsibilities
- Manage day-to-day client communications and maintain strong client relationships
- Understand client briefs and effectively communicate requirements to internal design & production teams
- Develop customized solutions that align with client goals and brand objectives
- Generate new business opportunities and support sales efforts
- Conduct client presentations and assist in proposal preparation
- Maintain detailed sales and project tracking reports daily
- Ensure smooth project execution and client satisfaction throughout
- Travel for client visits, exhibitions, and on-site supervision as needed
Qualifications & Skills
- Strong Client Servicing, Customer Relationship, and Account Management skills
- Good understanding of Business Development strategies
- Excellent communication, negotiation, and interpersonal skills
- Ability to multitask and manage multiple projects simultaneously
- Analytical mindset with problem-solving ability
- Proficiency in MS Office & reporting skills
- Experience in exhibitions, events, or related industry is an advantage
- Bachelor's degree in Business, Marketing, Communication, or related field
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