Trainee Client Services Executive

1 day ago


Ahmedabad, Gujarat, India Medusind Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Medusind is a leading medical and dental billing and revenue cycle management company. We help organizations maximize revenue and reduce operating costs through our highly trained team of experts, powerful technology solutions, and client-focused services. Our aim is to significantly improve the efficiency and profitability of medical practices, hospitals, dental groups, GPOs, and third-party administrators. Client satisfaction is our primary focus, supported by over 3,000 employees across 12 locations in the US and India.

Role Description

This is a full-time, on-site role for a Trainee Client Services Executive located in Ahmedabad. The Trainee Client Services Executive will be responsible for managing business relationships with clients, ensuring customer satisfaction, and addressing client queries and concerns. Daily tasks include interacting with clients to understand their needs, resolving issues, and providing insights and analytics to improve client services.

Qualifications

  • Client Services, Client Relations skills
  • Business Relationship Management and Customer Satisfaction experience
  • Strong Analytical Skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Business Administration, Management, or related field is preferred
  • Experience in the healthcare industry is an advantage

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