Fresher - Chat & Voice Backend Process

4 days ago

Gurgaon, Haryana, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues through chat and voice support.
  • Provide excellent customer service and ensure satisfaction.
  • Work in a team environment to achieve common goals.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other teams to improve processes and procedures.
  • Stay updated with industry trends and best practices.

Job Requirements

  • Any graduate or postgraduate degree from a recognized university.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic and changing environment.
  • Strong problem-solving and analytical skills.
  • Basic knowledge of computer applications and software.
  • Ability to learn and adapt quickly to new processes and technologies.

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