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Sr. Lead

2 weeks ago

Delhi, Delhi, India GMR Group Full time ₹ 1,04,000 - ₹ 13,08,780 per year

Job Purpose
The AGM / GM – Business program Manager supports the execution of strategic initiatives and functional transformation programs by applying structured project and program management frameworks. This role is responsible for coordinating cross-functional teams, monitoring delivery milestones, ensuring risk mitigation, and enabling decision-making through accurate reporting and analytics. It plays a vital role in translating the strategic vision into executable programs and measurable outcomes.

*ORGANISATION CHART*
This Position will have dual reporting to Executive Director - South and Chief Innovation Officer - Airports and dotted line/functionally to Vice President GCMO - PGMO

Key Accountabilities
Program Governance & Strategy Execution

  • Implement a structured program governance framework to ensure alignment with the organization's strategic priorities.
  • Enforce standardized project management methodologies, ensuring consistency across all group initiatives.
  • Monitor and report on program performance, risks, and dependencies, ensuring timely interventions where required.
  • Develop and maintain executive dashboards and reports, providing leadership with data-driven insights for decision-making.

Program Management & Delivery Oversight

  • Manage day-to-day execution of Strategic-led programs, tracking deliverables, milestones, and dependencies.
  • Coordinate with internal teams, technology partners, and external stakeholders to ensure timely and quality outcomes.
  • Support agile project planning, sprint reviews, and retrospectives for programs requiring iterative execution.
  • Identify execution risks and support issue resolution by engaging relevant stakeholders for timely interventions.

Process Standardization & Continuous Improvement

  • Implement standard tools, templates, and PMO practices across all initiatives.
  • Document key learnings and incorporate them into future planning cycles and process refinement.
  • Contribute to the continuous improvement of PMO frameworks by assessing gaps and proposing enhancements.

KEY ACCOUNTABILITIES - Additional Details
Stakeholder Management & Communication

  • Act as the executional point of contact for program managers, function owners, and initiative sponsors.
  • Ensure accurate and timely communication between project teams, business units, and the GHB Office.
  • Coordinate review schedules, workshop logistics, and stakeholder briefings in collaboration with the broader PMO team.

People Management & Capability Building

  • Build and lead a high-performing PMO team with strong project and change management capabilities.
  • Mentor and develop talent, ensuring succession planning and career growth.
  • Foster a collaborative, results-oriented, and innovative team culture

Change Management & Organizational Readiness

  • Assist in driving change enablement by coordinating internal communications, user training, and feedback loops.
  • Support integration of new operating models or processes into business as usual with appropriate documentation and handholding.
  • Assist in monitoring change readiness, communication rollouts, and training coordination.
  • People Development Responsibilities: Include mentoring, performance reviews, and succession planning

*EXTERNAL INTERACTIONS*
External Vendors related to project

*INTERNAL INTERACTIONS*

  • Group Chairman, GHB, SLT, ED Office
  • Executive Assistants to Group Chairman
  • Group wide Business CEOs and CXOs
  • Group wide Function level Heads and SLT Members

*FINANCIAL DIMENSIONS*

  • Program Budget Tracking – 100% achievements
  • Driving Success Criteria's (Benefit realization) to derive Financial and non-financial benefits – 100% achievement of Success KPIs
  • Cost Optimization - Achieve 10% cost savings through process improvements, vendor negotiations; and Scope creep
  • Minimum Change Requests Post Go-Live ≤ 5%
  • Control Time & Cost Overrun of all projects

Other Dimensions

  • Program Volume & Complexity: Number of programs managed concurrently (e.g., 10–15), categorized by complexity (High/Medium/Low). – Direct & Indirect e.g HR Transformation, S4Hana, Website Content Standardization etc.
  • Enable 100% participation of key stakeholders in PMO reviews and cadence
  • Milestone Adherence - % of programs meeting key milestones on time (target: 90%+).
  • Governance Cadence Compliance - % adherence to scheduled governance reviews, steering committees, and reporting cycles.
  • Change Adoption Rate - % of employees or business units adopting new processes/systems (target: 85%+).
  • Stakeholder Satisfaction - Feedback scores from CXOs, business heads, and sponsors
  • Knowledge Management - Number of lessons learned, best practices documented, and reused across program
  • Tool & Framework Adoption - % of programs using standardized PMO tools, templates, and methodologies.

Education Qualifications

  • Engineer (preferred)
  • MBA or equivalent (must) from a premier institution
  • PMP/Prince2/PMI-ACP certification (must)

Relevant Experience

  • 10-15 years of experience in strategic advisory or business consulting, with at least 3-5 years in a strategic PMO leadership role with exposure to Founders, Senior Leadership Teams
  • Exposure to infrastructure, aviation or real estate sectors is preferred

*COMPETENCIES*

  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence
  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Governance Framework Adherence (Proficient)
  • Performance Management (Proficient)
  • Process Excellence (Expert)
  • Analytical Thinking & Problem Solving (Proficient)
  • PMO & Change Management (Expert)
  • MIS & Data Integration (Proficient)
  • Stakeholder Liasoning (Proficient)
  • Market Analysis (Proficient)
  • Business Acumen (Proficient)
  • Financial Acumen (Proficient)
  • Strategic Transformation (Proficient)