Network Support Engineer

4 days ago

Navi Mumbai, Maharashtra, India Vsynergize AI Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Description
Join our team as a Network Support Engineer where you'll provide technical support and maintenance for MDU Wi-Fi infrastructure.

Responsibilities
You'll be responsible for ensuring the efficient operation of networking equipment, servers, and Wi-Fi solutions for large residential and commercial Responsibilities :

  • Provide support for configuring and maintaining networking devices such as Cisco routers, Peplink devices, and Ruckus access points.
  • Support the setup and management of DHCP and DNS servers to handle large-scale networks.
  • Troubleshoot Wi-Fi and networking issues, from connectivity problems to server-related concerns.
  • Manage and monitor Wi-Fi network performance using tools like SolarWinds and Nagios.
  • Assist with cloud-based management of network infrastructure, such as Peplinks InControl or Ruckus Cloud Wi-Fi.
  • Ensure that network security measures are in place, including configuring VPNs, VLANs, and secure Wi-Fi access protocols.
  • Update firmware and software for networking equipment, ensuring security patches are applied promptly.
  • Use ticketing tools (e.g., Jira, Zendesk, ServiceNow) for logging and tracking network incidents, service requests, and :
  • 1-3 years of experience in network support or administration, particularly with Cisco, Peplink, and Ruckus equipment.
  • Experience working with DHCP, DNS, and AAA services.
  • Familiarity with cloud management platforms and Wi-Fi controllers.
  • Knowledge of basic server management, both Windows and Linux.
  • Strong troubleshooting skills with network performance and Wi-Fi connectivity issues.
  • Experience with Wi-Fi security and optimization, including WPA3 and 802.1X authentication.
  • Experience with ticketing tools like Zoho, ServiceNow, or Jira to track service tickets and network Join Us :
  • Work with a talented team on cutting-edge networking technologies.
  • Excellent opportunity for professional growth and development.
  • Competitive salary and benefits

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