Customer Service Representative

8 hours ago

Rajarhat West Bengal, India Source2T Private Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Description

Source2T Private Limited is a business transformation company specializing in business automation by integrating people, processes, and technology. With deep domain expertise, we design cutting-edge solutions to address practical business challenges in procurement and supplier management. Our SaaS tools, including Valproc, KYS Network, and Vivauction, help businesses streamline procurement, ensure compliance, and manage supplier relationships effectively. These tools enhance efficiency, reduce risks, and ensure seamless, auditable, and compliant operations. Located in Rajarhat, Source2T is dedicated to helping businesses achieve transformative growth and operational excellence.

Role Description

We are seeking a full-time, on-site Customer Service Representative to be based in our Rajarhat location. The role involves providing professional and efficient customer support by addressing customer inquiries, resolving issues promptly, and ensuring high levels of customer satisfaction. You will be responsible for maintaining strong customer relationships, collaborating with internal teams to address customer concerns, and delivering a seamless customer experience. You will also document interactions for process improvement and contribute to enhancing overall customer experience initiatives.

Qualifications

  • Experience in Customer Service, ensuring timely and effective resolution of customer inquiries
  • Proficiency in Customer Support and Customer Satisfaction techniques
  • Ability to deliver an exceptional Customer Experience and resolve escalations professionally
  • Excellent communication and interpersonal skills to manage customer interactions effectively
  • Problem-solving aptitude to handle customer concerns with professionalism
  • Familiarity with CRM software and customer management tools is advantageous
  • Previous experience in a similar role is preferred but not mandatory

  • Customer Service Representative

    2 weeks ago

    Rajarhat, Kolkata, West Bengal, India Benda Infotech Full time

    **Responsibilities**: - Identify and address customer needs and concerns, escalating issues as necessary. - Provide accurate and up-to-date information about products, services, and company policies. - Resolve customer complaints and issues effectively, ensuring customer satisfaction. - Maintain a high level of customer satisfaction by building rapport and...

  • Customer Service Representative

    10 hours ago

    Dum Dum, Kolkata, West Bengal, India Youngsky Global Pvt Ltd. Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...

  • Customer Support Representative

    1 week ago

    Rajarhat, Kolkata, West Bengal, India Human before resource Full time

    Top mncs and bpo companies are looking for customer a customer support representative. A representative who is compassionate, kind, and knowledgeable and is able to assist customers with questions and issues related to their queries. **Duties and Responsibilities**: - Respond to customer questions, comments, and concerns and offer solutions to any...

  • Customer Support Representative

    2 weeks ago

    west bengal, India UnPay Full time

    Company DescriptionUnPay is a leading Neo Banking and Fintech Platform in India, offering digital banking and payment solutions for businesses. With strong partnerships with banks, UnPay provides real-time fund transfers, UPI collection options, Aadhaar-enabled services, Micro ATMs, Travel Bookings, Utility Bill Payments, and Verification APIs. Trusted by...

  • Customer Service Representative

    2 days ago

    Kolkata, West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full time

    Hiring for Cab vertical Post - Customer Service Representatives/ Office Executive Job Location - Kolkata (Kasba) **Responsibilities**: 1. Research and identify potential vendor partners (cab owners/drivers) through various sources. 2. Make outbound calls to prospective vendors to introduce our agency and services. 3. Explain the benefits of partnering...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India Career Comfort Full time

    **Customer Support Representative (CSR)** - Job details are as below - Work from office Job - Night shift (US Calling) - Inbound Calling for medical billing - No Sales or target Job - **Free Cab drop Facility Available**(1800 as monthly reimbursement if cab facilities are not opted) - PF & ESI available - Quarterly, Half Yearly & Annual Bonus available -...

  • Customer Service Representative

    10 hours ago

    Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

  • Customer Service Executive

    5 days ago

    Rajarhat, West Bengal, India Globe Centrix Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description:Globe Centrix is seeking an Experienced Customer Service Executive. We have exciting opportunities for experienced professionals to work in the US Healthcare industry as a Customer Service Specialist.Mandate Candidate Profile:Interested candidates should possess strong verbal and written communication skills for interacting with customers...

  • Customer Service Representative

    2 weeks ago

    west bengal, India The HIRD Full time

    Job Description: As a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail.Location: Salt Lake City, Kolkata, West Bengal Shift: US Shift...

  • Customer Service Representative

    3 weeks ago

    west bengal, India Career Comfort Full time

    Customer Support Executive – NIGHT SHIFT (Inbound Voice) Location Salt Lake, Sector V, Kolkata (On-site with free cab drop service) Shift & Schedule Night Shift aligned with U.S. time zones Days Off: Fixed weekends – Saturday & Sunday Schedule: Monday to Friday workweek About the Role Handle inbound voice calls from U.S. Healthcare service/customers—no...