Cluster Manager

2 weeks ago

Chennai, Tamil Nadu, India Purplle Full time

Roles & Responsibilities

  • Developing business strategies to expand customers pool, expand store traffic and optimize profitability.
  • Tie-ups in local markets/malls to drive footfalls and achieve timely deliverables.
  • Educate selling teams and sales staff about the company's goals, visual merchandising directives and product knowledge.
  • Regularly review sales data and create reports for senior-level officers
  • Utilize business intelligence tools to provide sales insights to marketing and sales staff
  • Travel to organization locations within a given area to meet with and manage sales staff
  • Review sales policies and update policies and curriculum as needed
  • Identify both struggling and successful sales initiatives and explore ways to improve sales metrics
  • Ensuring high levels of customers satisfaction through excellent service
  • Communicate actively with sales teams in a given area to help foster a team environment
  • Plan and execute sales meetings to help provide feedback and sales insights
  • Interview and train new sales employees, and overseeing other onboarding tasks as needed
  • Manage Operational Requirement for Existing/New Stores.
  • Manage NSO – New Store opening

Qualifications

  • Graduation or A master's degree in business administration (MBA), marketing, or related fields may be preferred
  • 3+years of experience required, depending on past sales experience and industry
  • Proven sales experience and knowledge, including familiarity with current trends in sales methods
  • Strong communication skills with an ability to communicate across different levels of an organization
  • Notable interpersonal skills with a positive demeanor and ability to provide both positive and negative feedback effectively
  • Willingness to travel regularly to attend and host meetings and assist with general management duties

About Company
Founded in 2011, Purplle has emerged as one of India's premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 100+ stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India's 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India's booming beauty landscape, revolutionizing the way the nation experiences beauty.

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