
Senior Quality Assurance Engineer
1 week ago
Driven by the passion to improve quality of people's lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
As an engineer, you will work alongside a team of dedicated and skilled professionals, all driven by the mission to "build a secure, scalable, and reliable remote fitting solution that enables WSA to deliver remote care to its customers."
What you will do
Market Rollouts Management
- Own and oversee QA planning and execution for regional and global market rollouts.
- Coordinate with cross-functional teams (Product, Dev, Release Management, Localization, etc.) to ensure smooth launches.
- Validate readiness of market-specific features, content, and configurations.
- Establish quality gates for market acceptance criteria and ensure proper regression coverage for each rollout.
Multi-Project QA Leadership
- Lead multiple concurrent QA efforts across different product lines or teams.
- Prioritize testing activities based on risk, scope, and timelines.
- Ensure consistency in testing approaches, tooling, and best practices across all projects.
- Mentor and support QA Leads and Engineers working under each project stream.
Strategic QA Planning & Process Improvement
- Contribute to the overall QA strategy and continuous improvement of quality standards.
- Define and refine test strategies, frameworks, and scalable processes across teams.
- Identify bottlenecks and implement automation or tooling solutions to boost efficiency.
- Drive a quality-first mindset in the engineering and product lifecycle.
Stakeholder Communication & Reporting
- Act as the primary point of contact for QA status and risk communication to leadership.
- Present clear, data-driven updates and quality metrics to stakeholders.
- Manage expectations around release quality and readiness in fast-paced, deadline-driven environments.
People Management & Mentorship
- Support team development through mentoring, coaching, and performance feedback.
- Help define individual growth paths, conduct 1:1s, and support career development goals.
- Foster collaboration across QA engineers and act as a role model in quality leadership.
What you bring
- 7 Years of Experience in QA
- Minimum 5 Years of Experience in eCommerce
- Experience with Market Rollouts, coordinating multiple complex project, teams and individuals
Must Have Experience:
- Magento
- PIM Systems
- ERP Systems
Nice to have Experience:
- Basics of Automation
- Performance
At WS Audiology, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can't wait to hear from you.
WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
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