Head – People

This role is for one of our clients

Industry: Human Resources

Seniority level: Mid-Senior level

Min Experience: 8 years

Location: Surat, dhamdod

JobType: full-time

₹7,80,000 - ₹10,00,000 a year We are seeking an accomplished Head – People & Site Administration to lead the Human Resources, Industrial Relations (IR), and Administration functions at a large-scale manufacturing facility. This role is responsible for building a compliant, engaged, and future-ready workforce while ensuring operational excellence across all site services. The ideal candidate will combine strategic HR vision with strong on-ground execution in manpower management, compliance, employee relations, and administrative governance.
Key Outcomes Achieve full statutory compliance under all relevant labour laws and the Factories Act. Maintain audit-ready HR, payroll, and statutory documentation at all times. Ensure timely availability of skilled and unskilled manpower across all production functions. Drive training and capability-building programs with measurable impact on performance, safety, and behavior. Maintain a harmonious industrial relations environment with transparent communication and effective grievance handling. Optimize cost, efficiency, and service quality across canteen, transport, security, and facility operations.
Key Responsibilities Compliance & Governance Ensure end-to-end compliance with the Factories Act, CLRA, ID Act, Payment of Wages, Minimum Wages, Bonus, Gratuity, EPF, ESIC, LWF, and relevant state labour laws. Maintain statutory registers, renew licenses, file returns, and represent the company during audits and inspections. Stay updated with new Labour Codes and update policies, SOPs, and HR manuals accordingly. Conduct internal HR and compliance audits, closing gaps through timely CAPA implementation. Workforce Management & Payroll Oversee Time Office operations, attendance, rosters, overtime management, and contractor records. Ensure accurate and timely payroll processing in coordination with the Finance team. Monitor productivity and manpower efficiency metrics, including absenteeism, overtime, and labour cost ratios. Talent Acquisition & Workforce Planning Lead hiring for operators, technicians, and engineers across functions such as production, maintenance, QA/QC, ETP, and utilities. Build partnerships with ITIs, polytechnics, and local clusters to create a steady talent pipeline. Oversee vendor and agency management, trade tests, onboarding, and medical fitness processes. Learning & Development Implement the annual training calendar based on skill-gap analysis and plant requirements. Drive technical, statutory, and behavioral training, ensuring measurable outcomes on productivity and safety. Maintain and update the plant skills matrix to support internal mobility and succession planning. Employee Relations & Engagement Foster a positive and transparent industrial relations environment. Lead grievance redressal, communication forums, and employee engagement activities. Manage disciplinary proceedings per company Standing Orders and statutory requirements. Ensure compliance with POSH and promote an inclusive, respectful workplace culture. Administration & Site Operations Oversee canteen, transport, housekeeping, and security operations with a focus on service quality and cost control. Govern vendor performance through SLAs, audits, and continuous improvement measures. Manage housing or hostel facilities where applicable and ensure a safe, well-maintained site environment. HR Systems & Analytics Promote adoption of HRMS for attendance, leave, claims, and query management. Publish periodic HR dashboards covering headcount, attrition, hiring, training, OT, and compliance KPIs.
Candidate Profile Experience 10–15 years of progressive HR and IR experience in manufacturing environments. Proven leadership managing sites with 300+ employees and annual turnover of ₹300–500 Cr. Strong exposure to labour department interactions, compliance audits, and contract workforce management. Education MBA/PGDM in Human Resources or Industrial Relations. LLB or Diploma in Labour Laws preferred. Skills Deep understanding of Indian labour laws and factory compliance. Strong command of manpower planning, Time Office, payroll, and contractor management. Experience in technical recruitment and workforce development. Excellent interpersonal, negotiation, and conflict resolution skills. Proficient in HRMS tools, Excel, and MIS reporting. Fluency in Gujarati or Hindi preferred.
Skills Labour Law Compliance | Industrial Relations | Plant HR | Workforce Management | Talent Acquisition | Payroll & Time Office | Employee Engagement | Training & Capability Building | Site Administration | Vendor Management | Statutory Compliance

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