Patient Counselor
2 days ago
ROLE AND RESPNSIBILITIES:
Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment.
Regular Follow-up of All Leads in Recommended time.
Weekly and Quarterly Meeting Attendance Compulsory.
To Achieve and Maintain Goal of Patient Retention Ratio.
To Achieve and Maintain Goal of Lead Conversion.
To Achieve Goal of Patient Conversion.
To Handle and Resolve Patient Grievances in recommended period of time.
To Follow & improve Standard Operating Protocols set by the organization.
Get regular training & knowledge about all services.
To achieve Business Goal.
To ensure best patient experience.
To attend training programs, workshops & other activities organized by the company
Suggestions related to services to Patient
Cross selling & Upselling of treatment packages to the patients.
Regular calling to the patients
Provide best Hospitality to each and every patient.
Be responsible for the welfare of each individual in the unit and do all possible to solve problems.
To provide guidelines to patient to improve Skin health
Improvement of Counselling Skill as Per Analysis of Audit Report.
Updation of report on daily basis & analysis of the report
To do ethical Counseling to the each and every patient
Additional Responsibility Given By Management and Superior.
For Category S (Small ) clinics Counselor is Responsible for the all tasks of Front Desk.
Cash Handling, Cash Deposit, General Administration Work.
General Accounting Work.
Taking Patient Photographs according to Protocol and updating in Software
Updating Daily, Weekly and monthly report Regularly.
Maintain Stock Report
Do Admin Work
Do Maintenance Work
COMMUNICATIONS AND RELATIONSHIPS:
Internal: Head of the Department, HR Department
External: Patients
- KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB
Education
certificate in medical assisting
Experience
Minimum of 1-2 years' experience as a counselor or Fresher
Skills
Strong verbal communication in English & Hindi, local language and capable to
communicate all level of people
be able to relate well to people
be patient, polite and assertive
manage time effectively by prioritizing the workload
be able to evaluate his or her own learning needs and seek learning
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
-
Sales Counselor
2 days ago
Surat, Gujarat, India Sakhiya Skin Clinic Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSakhiya Skin Clinic, an ISO certified group, has been dedicatedly serving individuals for over 25 years with top-notch skin and cosmetic treatments. We pride ourselves on using cutting-edge technology and experienced medical professionals to deliver personalized care at our 29 branches. Our mission is to positively transform our patients'...
-
Admission Counselor
2 weeks ago
Surat, Gujarat, India Aakash Educational Services Limited Full time ₹ 2,00,000 - ₹ 8,00,000 per yearPlease share your profile to / Purpose of the SSAO role:Job Title: Student Support & Admission OfficerDivision/Department: SalesReports To: Branch HeadWork Location: PAN IndiaDesired Work Experience: 2-7 YearsWeekly off: RotationalThe Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall...
-
Counselor
15 hours ago
Adajan, Surat, Gujarat, India Sakhiya Skin Clinic Full timeCounsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient Retention Ratio. - To Achieve and Maintain Goal...
-
Back Office Admin
1 week ago
Vesu, Surat, Gujarat, India Regent Organisation Full time**Back Office Admin**: - **Company Profile**: Ayurvedic Healing & Meditation Center* - **Time**:10:00 am - 7:00 Pm* - **Salary**: 15000 - 20000 Pm* - **Location**: Vesu, Surat* - **6 days working with Rotational off**: - **For more details reach us out on 9313902872** **Key Responsibilities**: - Handle administrative tasks such as record-keeping,...
-
Visitor Visa Counselor
2 days ago
Surat, Gujarat, India Complete job Full timeRoles and Responsibilities: 1. Client Counseling: - Provide expert guidance on visitor visa options for various countries - Assess client needs and recommend suitable visa types - Explain visa requirements, processes, and timelines 2. Document Management: - Collect and organize required documents from clients - Draft necessary letters and supporting...
-
Client Coordinator
1 week ago
Piplod, Surat, Gujarat, India Skinoq Full timeKey Responsibilities: - Client Engagement: Welcome clients warmly, assist them during their clinic visits, and ensure an exceptional service experience from entry to exit. - Appointment Management: Schedule, reschedule, and confirm client appointments via phone, WhatsApp, and CRM systems. - Follow-ups: Call and message clients post-treatment to check on...
-
Front Desk Administrator
15 hours ago
Surat, Gujarat, India Complete job Full time**Job description** We are looking for a highly organized and customer-focused Front Desk Administrator to manage walk + Roles and Responsibilities: Front Desk Administrator 1. Handle walk-in inquiries and provide initial information about student visa services. 2. Record and maintain accurate data for all walk-in clients. 3. Serve as the primary point...
-
Front Desk Administrator
1 week ago
Surat, Gujarat, India Complete job Full time+ Front Desk Administrator We are looking for a highly organized and customer-focused Front Desk Administrator to manage walk contact for clients, offering information on student visa services, handling administrative tasks, and maintaining accurate records. This role is crucial in ensuring smooth office operations and support students through their visa...
