AM - Digital Operations

8 hours ago

Gurgaon, Haryana, India Aakash Educational Services (AESL) Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job Purpose:

The Services team has a strong record of meeting high performance standards while implementing complex enterprise solutions that deliver real value. The Digital Operations team is responsible for performing various managed client services for the business teams. These services include: Branch IT Operations, IT team management, IMAC, Break Fix, Desk Side Support, SMART Classrooms etc. This role combines strong technical skills with an emphasis on delivery high level of customer service. Responsibilities include performing advanced configuration and Management of SMART classrooms, studios setup, basic internet capabilities, systems/servers skills, end user compute environment skills etc..

Role Responsibilities

  • Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of SMART Classrooms, Live studios, Digital Labs setup, End users compute environment management
  • Manage & Maintains enterprise Assets
  • Serves as company liaison with customer on administrative and technical matters
  • Provide technical support and incident management services desk functions
  • Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows, Linux, Ubuntu and Mac OS) to enable digital SMART Classes
  • Diagnoses and resolves product performance problems, Wi-Fi, printers
  • Performs maintenance and repair services (basic break fix for printers, desktops, laptops.)
  • Instructs customers in the operation and maintenance of basic Windows/Mac OS/Ubuntu
  • Serve as site escalation contact and team lead for current technicians

Requirements

  • 3- 5 years of experience in End user computing, SMART Classrooms, AD, DNS, DHCP, IT management tools, latest operating systems, Windows
  • Ability to develop business relationships and communicate effectively with the user community
  • Strong troubleshooting skills
  • Understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment
  • Knowledge of processes and resources required to perform analytical and technical tasks on PC systems

Qualification:

  • BE/Btech/or equivalent from reputed college

Preferences

  • Wintel & Unix Operating Systems & tools
  • MCP, MCSE, CNE or Network+ certification
  • Knowledge of a variety of Service Industry ticketing/work order generating and tracking systems

    v2/v3, etc.)
  • Asset Management experience
  • Travel friendly
  • Desired-Digital Classroom Setup Experience

  • Barista

    1 week ago

    Gurgaon, Haryana, India AM Hotel Kollection Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAM Hotel Kollection is a hotel services platform that provides comprehensive management expertise and operational service solutions to hotel asset owners. Focusing on premium and experiential segments, AM Hotel Kollection supports every stage of hotel development from inception to operationalization. The platform aims to improve hotel...

  • AM/Manager- Operations

    15 hours ago

    Gurgaon, Haryana, India Home Credit Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role SummaryOwn the end-to-end LAP operationsfrom lead login to disbursement and post-disbursal servicing. Set up processes, controls, SLAs/TATs, and vendor governance to deliver a compliant, scalable, and cost-efficient operation.Key ResponsibilitiesProcess Ownership: Define, document, and continuously improve SOPs across login, QC, underwriting ops...

  • Digital Marketing Manager cum Executive Assistant

    8 hours ago

    Gurgaon, Haryana, India Digital Chaabi Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Job Title: Digital Marketing Manager cum Executive AssistantLocation: Sector 83, Gurgaon (Onsite)Work Timings: 9:00 AM – 6:00 PM | 6 Days a WeekSalary Range: ₹25,000 – ₹40,000 per monthExperience Required: 3–5 YearsAbout the Role:We are hiring a proactive and creative Assistant cum Digital Marketing Manager to manage and grow Dr. Neha's presence on...

  • AM/Manager - Experience/Event Operations

    1 week ago

    Gurgaon, Haryana, India Enout Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role:AM/Manager - Experience/Event OperationsLocation: Gurugram, Haryana (On-site)Experience: 2-6 yrsAbout Enout:At Enout, we create unforgettable human experiences for some of the world's most iconic organizations, including Google, Microsoft, and Amazon. Through meticulously designed off-sites and transformative team-building journeys, we redefine employee...

  • Krc-Am-C&T

    11 hours ago

    Gurgaon, Haryana, India BSR & Co Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description•Proposed designationAssistant Manager•Role typeIndividual contributor•Reporting to Manager/Senior Manager•Geo to be supported    Across KRC •Work timings9:00 am to 5:30pmResponsibilitiesWe are recruiting for an Assistant Manager(AM) in Change & Transformation Team. Working as an AM, your responsibilities will include: •Support...

  • AM/Manager – Digital Marketing

    12 hours ago

    Gurgaon, Haryana, India Mancraft Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Key Roles & Responsibilities:- Develop and execute comprehensive SEO strategies tailored for the healthcare insurance industry, driving high-quality organic traffic and leads to Niva Bupa's digital platforms.Conduct in-depth keyword research focusing on health insurance, wellness, and related customer intent to identify content...

  • Finance and Operations Executive

    2 days ago

    Gurgaon, Haryana, India Big Growth Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBig Growth Digital is a 360° Performance Marketing Agency that enables clients to build structured channels to reach their customers and create unique industry identities. We boost sales and build a strong lead funnel with digital growth strategies using platforms like Facebook, Instagram, LinkedIn, Google Ads, and Programmatic Bidding....

  • AM-Procurement

    3 hours ago

    Gurgaon, Haryana, India Genpact Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

  • Operations Analyst

    2 weeks ago

    Gurgaon, Haryana, India Digital Obsession Communication Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Operations AnalystDepartment:OperationsReports To:CEOLocation:Gurgaon (Hybrid)Employment Type:Full-timeAbout DO CommunicationAt DO Communication, we blend creativity, strategy, and performance to deliver meaningful digital marketing results for brands. Our work thrives on precision, collaboration, and operational excellence — ensuring every...

  • Business Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India Prohed Digital Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the JobSkillsBusiness Process ImprovementOperations ManagementCross-Functional CollaborationTool setupCustomer SatisfactionProcess OptimizationWorkflow AutomationKPI TrackingRole Overview:We are looking for a highly motivated and experienced Business Operations Manager to lead thecreation and implementation of scalable processes across the company. You...