Business Operations Manager

4 days ago

Gurgaon, Haryana, India Prohed Digital Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About the Job

Skills

Business Process Improvement

Operations Management

Cross-Functional Collaboration

Tool setup

Customer Satisfaction

Process Optimization

Workflow Automation

KPI Tracking

Role Overview:

We are looking for a highly motivated and experienced Business Operations Manager to lead the

creation and implementation of scalable processes across the company. You will work closely with

leadership and cross-functional teams to identify ine?ciencies, design operational frameworks, and

ensure smooth execution of business activities.

Key Responsibilities:

  • Design, develop,implement, upgrade the business operations process ,resource management
  • and workflows tailored to a fast-paced startup environment.
  • Analyze current operational procedures and identify gaps, ine?ciencies, and opportunities
  • for improvement.
  • Collaborate with marketing, sales, finance, and product teams to build standardized and
  • optimized processes.
  • Establish key performance indicators (KPIs) and reporting mechanisms to track operational
  • e?ciency and productivity.
  • Lead process automation and digital tools adoption initiatives to enhance team output and
  • accuracy.
  • Drive change management by training and mentoring teams on new operational frameworks.
  • Support scaling efforts by building scalable systems and documentation for all core
  • business functions.
  • Facilitate cross-departmental communication and ensure alignment on goals, deadlines, and
  • deliverables.

Required Qualifications:

  • 3-7 years of experience in business operations, process management, or a similar role,
  • preferably within startups or fast-growing companies.
  • Proven track record of setting up processes and systems from scratch in early-stage
  • companies.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal skills to work effectively across functions.?
  • Proficiency with project management and productivity tools (e.g., Asana, Trello, Airtable,
  • Google Workspace).

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