Senior Manager

Senior Manager - Advisory Business Operations -LIF

Ready to shape the future of work?
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Advisory Business Operations
We are seeking a highly organized and proactive Advisory Business Operations Manager to support the effective functioning of our Global Applied Advisory practice. This role will act as a central coordinator across Sales, Delivery, Finance, Operations, and Capability teams to ensure excellence in execution, reporting, governance, and continuous improvement.
Responsibilities

• Advisory Sales
o Partner with growth Ops team, dashboards and reporting- Pipeline, inflows, booking, embedment vs standalone deal

• Finance
o F/U of weekly actions from weekly Business review
o Drive closure of f/u actions from it
o Activities related to Revenue, margin improvement and profitability enhancement.

• Advisory Operations
o Partner with Ops team for related process improvement
o Gatekeeping and enforcement of Guardrails and controls
o Advisory Playbook Adoption

• Utilization management
o Drive Timesheet Compliance
o Prepare and publish weekly utilization reports
o Track F/U of weekly update of low utilization cases
o Support related governance activities

• Delivery Excellence
o Oversee delivery health management
o Collaborate with the Delivery Excellence team to analyze client feedback at the project level and ensure follow-up actions are tracked to closure

• Deal Quality Assurance
o DQA Program management – Rollout, DQA Progress tracking, continuous improvement of the process

• Advisory Capability & Genome
o Supporting Advisory Council as per Charter plan
o Support creation, rollout and adoption of Advisory Playbook
o Prrovide advisory skills support for Genome (weekly calls, content review)

• Adhoc
o Prepare reviews, dashboards, and other reporting as required

Qualifications we seek in you
Minimum Qualifications

• Bachelor's degree in business, Finance, Operations, or a related field. MBA is a plus.

• Relevant years of experience in business operations, program/project management, or sales/advisory operations in a consulting or professional services environment.

• Strong analytical and problem-solving skills with the ability to synthesize information into actionable insights.

• Proficiency with reporting tools (Excel, Power BI, Tableau, etc.)

• Excellent verbal and written communication skills.

• Self-motivated, detail-oriented, and capable of working in a fast-paced environment with cross-functional teams.
Preferred Qualifications/ Skills

• Strong understanding of professional services KPIs (e.g., utilization, bookings, pipeline, revenue metrics)

• Prior experience in Advisory/Consulting Operations or similar roles (preferred but not mandatory

• Advanced Excel and Power Point Skills
Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Senior Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 25, 2025, 6:22:14 AM Unposting Date Oct 25, 2025, 6:29:00 PM Master Skills List Consulting Job Category Full Time

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