Customer Support Executive

2 weeks ago

Bengaluru, Karnataka, India HappyLocate Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

HappyLocate, established in 2016, has revolutionized the employee relocation landscape across over 16,000 pin codes. Specializing in house shifting, pet relocation, office moves, and house search assistance, HappyLocate offers advanced technology and customized solutions for efficient management from planning to post-move support. Join our growing list of satisfied customers and experience our reliable services. Ready to simplify your employee relocations? Visit: HappyLocate

Summary :

We are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.

Key Responsibilities:

Customer Interaction Respond to customer inquiries via Phone, Email and Chat

Handle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficiently

Follow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the process

Ensuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintained

Following the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customer.

Qualifications needed:

1 year of experience in Customer support or similar role, preferably from a Packing & Moving Industry.

Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and Powerpoint.

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 4,32,000 - ₹ 5,40,000 per year

    Salary - upto 4.5lpa1+yrs of experienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive in the Insurance domain, located in Bengaluru. The Customer Support Executive will handle day-to-day tasks including addressing customer queries, resolving complaints, providing online and technical support, and ensuring customer...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 5,40,000 per year

    Salary - upto 4.5lpa1+ yrs experienceRole DescriptionThis is a full-time on-site role based in Bengaluru for a Customer Support Executive - Insurance. The role involves assisting customers with insurance-related queries, providing timely and effective support, ensuring high levels of customer satisfaction, and resolving any technical challenges they may...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India I Energizer IT Services Private Limited. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionI Energizer IT Services Private Limited is a consumer services company based out of A-37 Sector-60, Noida, Uttar Pradesh, India. We strive to offer top-notch services to our clients by ensuring customer satisfaction through excellent support and services.Role DescriptionThis is a full-time on-site role for a Customer Support Executive...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India House Construct Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionHouse Construct is a distinguished construction company dedicated to creating exceptional living spaces since 1997. With over two decades of experience and more than 400 satisfied clients, our commitment to innovation, quality, and sustainability has fostered a legacy of excellence. Each project we undertake reflects our passion for...

  • Customer Support Executive

    4 days ago

    Bengaluru, Karnataka, India VinTarSolutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionVinTar Solutions, based in Bangalore, is a dynamic and client-focused business solutions provider. We specialize in delivering cost-effective, reliable, and scalable services across multiple domains, including Telecalling, Data Entry, IT Services, and Human Resource Solutions. Our skilled team, cutting-edge tools, and commitment to quality...

  • Customer Support Executive

    4 days ago

    Bengaluru, Karnataka, India Bethliving Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Bethliving, we are redefining the way India builds homes by being the first and largest brand offering 100% stainless steel modular kitchens, wardrobes, and home interiors. Our products combine durability, hygiene, sustainability, and style. Unlike traditional wood, our interiors are termite-proof, fire-resistant, and water-proof,...

  • Customer Support Executive

    2 days ago

    Bengaluru, Karnataka, India LegalDesk Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Description is an online platform specializing in customizable, ready-to-use legal document templates. Designed for convenience, users can create important documents from anywhere at any time. All drafts are developed and verified by qualified legal experts to ensure accuracy. Unlike many free templates online, provides consistently updated and...

  • Executive Customer Support

    3 hours ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionAl Fahad Enterprises is a multifaceted organization engaged in various business domains, including Tours & Travels, Organic Products, and other diverse services. The company is dedicated to delivering high-quality solutions tailored to meet the unique needs of its clients. With a focus on customer satisfaction, Al Fahad Enterprises has...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Asset Hr Full time ₹ 4,60,800 - ₹ 4,75,200 per year

    We have an opening with Top MNC for Customer Support Executive - VoicePosition - Customer Support Executive - VoiceLocation - BengaluruSalary - 3.8 Lac Per AnnumExcellent Communication Skills in English (MANDATORY)Free Cab facilities - Both PIck up and Drop5 Days a weekKindly share your resume to Thanks & RegardsKamesh DAsset HR Consulants /

  • Customer Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Banana Club Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Join Banana Club as a Customer Support Executive We're growing fast at Banana Club, and we're looking for energetic Customer Support Executives to be the voice of our brand. If you're great at communication, love solving problems, and enjoy creating happy customer experiences, this role is for you What You'll Do Handle inbound & outbound calls, emails, and...