Customer Service Representative
7 days ago
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our Customer Service team. The ideal candidate should be able to handle customer interactions efficiently and ensure excellent service delivery across all communication channels.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
- Identify and assess customer needs to ensure complete satisfaction.
- Maintain accurate records of all customer interactions and transactions.
- Process customer accounts and manage related documentation.
- Follow company communication procedures, service guidelines, and policies.
Required Skills & Qualifications:
- Bachelor's degree in any discipline (preferred).
- Proven customer support or client service experience is an advantage.
- Excellent verbal and written communication skills.
- Strong presentation and interpersonal abilities.
- Experience in Telecom, BPO, or Telesales industry will be a plus.
- Fluency in English and Hindi is mandatory.
- Freshers and experienced candidates are both welcome to apply.
Location - Gurgaon/Noida
How to Apply:
Email:
Contact:
Job Types: Full-time, Permanent
Work Location: In person
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