
Operations Team Lead
8 hours ago
Key Responsibilities:
- Oversee technical operations, including application deployment, configuration, and support across telecom platforms.
- Monitor alerts and proactively respond to issues related to databases, servers, and application performance.
- Handle end-to-end resolution of field issues, customer complaints, and system alerts within defined SLAs.
- Collaborate with development, QA, and network teams to ensure smooth deployment and issue tracking.
- Lead and mentor support engineers handling pan-India operations.
- Manage incident documentation, perform RCA (Root Cause Analysis), and ensure timely resolution and escalation.
- Ensure system compliance with telecom regulatory norms and data protocols.
- Liaise with internal stakeholders for deployment coordination and addon process handling.
Required Skills and Abilities:
- Telecom Domain Knowledge Understanding telecom flows and regulatory implications.
- Linux Expertise – Command line proficiency for server/application support and log analysis.
- SQL Proficiency – Data extraction, query optimization, and basic procedure execution.
- Web and App Server Knowledge – Experience with Apache, Tomcat, and troubleshooting deployment issues.
- Scripting/Markup – Basic knowledge of HTML and scripting for automation or UI analysis.
- Issue Tracking & Documentation – Proficiency in using ticketing tools, documenting RCA/resolutions.
- AI Tool Familiarity – Experience with AI tools (ChatGPT, Copilot) for query building or problem diagnosis.
- Team Leadership – Ability to lead support engineers and coordinate with cross-functional teams.
- Customer Handling – Professional communication with stakeholders
- Stress & Time Management – Ability to work effectively in high-pressure, time-sensitive telecom environments.
-
Operations Team Lead
1 week ago
Hyderabad, Telangana, India TP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring: Team Lead – Operations (International Customer Support) Open Positions:16 Joining:ImmediateAbout the Role:We're looking for dynamic and experiencedTeam Leadsto manage international customer support operations. This role demands strong leadership, excellent communication skills, and the ability to drive performance in a fast-paced...
-
Operations Team Lead
6 days ago
Hyderabad, Telangana, India Lyros Technologies Full time ₹ 8,40,000 - ₹ 10,80,000 per yearHiring Alert Operations Team Lead (U3) |Location: Hyderabad (Hi-Tech City)Positions: 2Employment Type: Full-Time | Permanent | Work from OfficeShift Timings: 12:00 PM 9:30 PM (Mon to Fri)Transport: 2-way cab provided within boundary limitsMax CTC: Up to 8.5 LPA (Up to 30% hike on current CTC; Final offer based on past salary, experience & interview...
-
Team Lead For Phlebotomist Operations
2 weeks ago
Hyderabad, Telangana, India Simplify Wellness Full time ₹ 8,00,000 - ₹ 12,00,000 per yearTeam Lead for Phlebotomist Operations - (Marathi & Gujrati Speaking)Location: Hyderabad - Banjara HillsJob Type: Full-timeWe are seeking an organized and proactive Team Lead to oversee our phlebotomist operations In this vital role, you will manage a team of phlebotomists, ensuring smooth daily operations and high-quality service by speaking their regional...
-
Operations Team Lead
2 weeks ago
Hyderabad, Telangana, India Nixa Branding Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per yearResponsibilities:*Plan & execute flex & vinyl printing*Assign work to team for installation* Ensure operational excellence* Manage team performance & development* Oversee daily operations* Drive continuous improvement
-
Team Lead
2 weeks ago
Hyderabad, Telangana, India Simplify Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Lead (Field Operations) - KannadaLocation: Hyderabad - Banjara HillsJob Type: Full-timeWe are seeking an organized and proactive Team Lead to oversee our field phlebotomist operations In this vital role, you will manage a team of phlebotomists, ensuring smooth daily operations and high-quality service.Key Responsibilities:Manage Daily Operations:...
-
Team Lead
6 days ago
Hyderabad, Telangana, India Simplify Wellness Full time ₹ 5,00,000 - ₹ 12,00,000 per yearTeam Lead Field Staff Operations (Hindi)Location: Hyderabad – Banjara HillsJob Type: Full-timeWe are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff). You don't need medical experience yourself — your role is to ensure the team works efficiently, stays on schedule, and...
-
Operations Team Lead
7 days ago
Hyderabad, Telangana, India, Telangana MarketStar Full timeRole: Team Lead.Experience: 3+ Years as Team LeadLocation: HyderabadRole and Responsibilities:• Driving client KPIs• Stakeholder Management• Maintaining Attrition & Shrinkage of the team• Performance Management• Handling customer complaints and resolving issues that employees are not authorized to handle on their own• Dealing with schedule...
-
Team lead
1 week ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 1,50,000 - ₹ 28,00,000 per yearAbout the JobWere changing the way people think about customer care, and we need your helpWere looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners...
-
Team Lead
2 days ago
Hyderabad, Telangana, India Quenavros Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Team Lead located in Hyderabad. The Team Lead will be responsible for overseeing team operations, managing team performance, and ensuring the timely completion of projects. Day-to-day tasks include assigning tasks, providing guidance and support, conducting team meetings, tracking progress, and...
-
Team Lead
2 weeks ago
Hyderabad, Telangana, India Horizon Labs Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole DescriptionThis is a full-time on-site role for a Team Lead located in Singapore. The Team Lead will be responsible for overseeing daily operations, managing team performance, guiding and mentoring team members, and ensuring project milestones are met. The role requires coordinating with different departments, driving continuous improvement initiatives,...