Lead Consultant, Change Management Coordinator

Ready to build the future with AI?

At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Lead Consultant, Change Management Coordinator

As a Change Manager, you must have a unique blend of talent to provide support to stakeholders as they adapt and adapt to new Enterprise Resource Planning (ERP) technologies. You will lead key stakeholders and employees through organizational transformation while promoting change management and end user adoption.

Responsibilities

• Organizational change impacts clarification in 12 weeks period together with product teams and deployment teams. You will be serving as the single point of contact for designated project work streams, partnering with project leaders and business stakeholders to develop and execute the strategic organizational change management plan supporting implementation, execution and adoption efforts
• Collaborate on the design, development, and delivery of stakeholder management, change impact assessments and communication plans to ensure business and end user readiness
• Manage change management deliverables including execution of organizational change management plan including but not limited to assessing and maintaining leadership alignment; stakeholder engagement; providing content for communication materials; change impact collection, assessment and analysis; change management assessments, and facilitation of regional change agent network
• Contribute to the communication and training strategy and plan while working with key stakeholders to develop all related materials
• Work with relevant stakeholders (including SMEs) to build a change culture understanding and ensuring stakeholders are prepared to effectively lead and embed change with their teams
• Drive, monitor, and manage the change work stream delivery – ensuring key project milestones are met on time and within budget
• Developing Internal release notes in English - from business perspective, not technical perspective
• Proactively identify potential risks and issues related to change initiatives, drive resolution strategies, and ensure timely mitigation
• Collaboration with training team to write a change story and support training team needs
• Survey analytics and presentations
• Super user community set-up

Qualifications we seek in you

Minimum Qualifications

• Relevant years' experience leading change management, organizational design, organization culture and business transformation (Communications, Training, or Readiness)
• Experience developing trusted relationships with senior leaders and key stakeholders across multiple geographies.
• Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines
• Strong analytic skills, excellent written and verbal communication skills (MS Office, Project Software)
• Strong leadership presence, including the ability to manage and influence others
• Change management certification from an accredited institution or program
• Bachelor's degree, preferably in Finance, Accounting, Business Management, or related field and/or equivalent experience
• Willingness to work in the afternoon/evening hours
• Efficient facilitation skills & listening skills

Preferred Qualifications/ Skills

• Prosci Certified Change Practitioner
• Workday ERP experience, specifically as part of a full deployment both HCM and FIN
• Previous experience in full life ERP/IT/Project implementation related projects.
• Master's degree, preferably in Finance, Accounting, Business Management, or related field and/or equivalent experience
• Ability to think strategically and translate concepts into actionable items through organizational complexity.
• AzureDevOps skills are benefit

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 14, 2025, 12:25:47 PM

Unposting DateAug 19, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time