
Global Change Coordinator
4 days ago
The Change Management Associate Lead is responsible for overseeing the global change management process, ensuring seamless implementation of changes across regions. This role involves coordinating with regional teams to assess and prioritize requests for change (RFCs), facilitating communication between stakeholders, and providing authorization for approved changes.
Key Responsibilities:
- Assess RFCs for completeness and validity, ensuring adherence to established guidelines
- Collaborate with regional change managers to prioritize and categorize RFCs, ensuring timely completion within defined limits
- Authorize approved RFCs, ensuring that all necessary documentation is in place
- Manage and communicate the forward schedule of changes (FSC) / change calendar, keeping stakeholders informed of upcoming changes
Requirements:
- Engineer - B.E / B.Tech / MCA degree or equivalent experience
- IT Service Management certifications (e.g., ITIL Intermediate Certificate)
- Strong analytical and problem-solving skills, with ability to work in a fast-paced environment
- Excellent communication and interpersonal skills, with ability to collaborate with cross-functional teams
Benefits:
- Opportunity to work with a global team, contributing to the development of cutting-edge technologies
- Professional growth and development opportunities, including training and certification programs
- A dynamic and supportive work environment, fostering collaboration and innovation
Others:
- Production of management statistics on the Change Process
- Publication and circulation of post-meeting change documentation
- Notifying change owners and implementers of approval, rejection, and rescheduling of changes
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