Transformation Change Manager

12 hours ago

Bengaluru, Karnataka, India beBeeTransformation Full time US$ 11,00,000 - US$ 13,25,000

**Job Title:**

A Business Transformation Leader is required to drive strategic advisory and executional excellence in change management. The successful candidate will lead a high-performing team of professionals, fostering a collaborative culture and supporting business growth through scalable change strategies aligned to Salesforce transformation programs.

  • **Change Strategy and Execution:**
  • Lead the design and delivery of enterprise-scale change management strategies aligned with Salesforce implementations.
  • Serve as a trusted advisor to customers, enabling value realization by addressing human, cultural, and organizational barriers to adoption.
  • Apply proven methodologies (e.g., Prosci) and tailor change strategies for diverse stakeholder groups.
  • **People Leadership and Talent Development:**
  • Provide day-to-day coaching, career development guidance, and performance management for a team of HCC professionals.
  • Identify growth pathways and support upskilling in areas such as stakeholder engagement, training design and consulting behaviors.
  • Support team upskilling in user experience principles to strengthen collaboration with design teams and improve the effectiveness of training, communications, and adoption strategies.
  • Drive a culture of accountability, inclusion, and continuous improvement.
  • **Practice Governance and Quality:**
  • Champion HCC governance by standardizing deliverables, ensuring quality execution, and reinforcing compliance with frameworks across projects.
  • Actively contribute to Communities of Practice (CoPs), Lunch & Learns, and capability-building initiatives to elevate the HCC team's impact.
  • **Cross-Functional Collaboration:**
  • Partner with Solution Architects, Project Managers, UX Designers, and Training Leads to integrate change management into the broader delivery lifecycle.
  • Integrate design thinking approaches into change initiatives by understanding user journeys and supporting intuitive, accessible user interfaces.
  • Align with senior leaders and global practice teams to cascade vision, share success stories, and inform strategic initiatives.
  • **Business Enablement and Growth:**
  • Identify opportunities to expand HCC influence within programs through consulting acumen, proactive stakeholder engagement, and thought leadership.
  • Contribute to internal proposals, reusable assets, and delivery frameworks that support scale, efficiency, and innovation.

**Required Qualifications:**

  • Prosci Certified Change Practitioner(or equivalent) with demonstrated success leading change in large-scale technology implementations.
  • 5+ years of change management experience, ideally with exposure to Salesforce platforms and transformation initiatives.
  • Prior experience mentoring or managing small teams; strong people-centric leadership approach.
  • Background in consulting, with strengths in stakeholder engagement, communication strategy, and organizational design.
  • Strong foundation in Instructional Design, Learning Strategy, or Enablement is highly desirable.
  • Excellent interpersonal and presentation skills; ability to influence at all organizational levels.

**Preferred Qualifications:**

  • Experience working in a global delivery model or cross-cultural environment.
  • Exposure to agile delivery environments and digital product innovation.
  • Certifications in Agile, Design Thinking, or Coaching are a plus.

**Education:**

  • Bachelor's degree in Business, Organizational Psychology, Technology, or a related field required.
  • Master's degree preferred.
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