Medical remote Care assistant
2 weeks ago
Shift Type: 24/7 rotational shift basis
Working Days: Includes Sundays & Government Holidays (Compensatory off provided)
About the Role:
We are seeking a Health Care Virtual Assistant to support medical professionals and patients
through query handling, appointment scheduling, follow-ups, and remote healthcare
coordination. The ideal candidate will be proactive, empathetic, and tech-savvy, with a passion
for patient care.
Key Responsibilities:
- Respond to patient queries via phone, WhatsApp, or other platforms.
- Assist doctors and medical staff with scheduling and follow-ups.
- Manage patient records and maintain confidentiality.
- Support virtual consultations and remote monitoring services.
- Will be using different softwares for patient monitoring like CRM, EMR, cloud telephonic
platform etc,.
- Ensure timely and professional communication.
- Open to learn and train in new softwares and systems we use for patient monitoring
Requirements:
- Education: Minimum Undergraduate degree in Life Sciences.
- Experience: 02 years (freshers welcome).
- Languages: English & Tamil compulsory; additional languages are an advantage.
- Good computer and typing skills.
- Willingness to work rotational shifts (including nights and holidays).Role & responsibilities
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