Medical remote Care assistant

2 weeks ago


Chennai, Tamil Nadu, India Sevanun Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Shift Type: 24/7 rotational shift basis

Working Days: Includes Sundays & Government Holidays (Compensatory off provided)

About the Role:

We are seeking a Health Care Virtual Assistant to support medical professionals and patients

through query handling, appointment scheduling, follow-ups, and remote healthcare

coordination. The ideal candidate will be proactive, empathetic, and tech-savvy, with a passion

for patient care.

Key Responsibilities:

  • Respond to patient queries via phone, WhatsApp, or other platforms.
  • Assist doctors and medical staff with scheduling and follow-ups.
  • Manage patient records and maintain confidentiality.
  • Support virtual consultations and remote monitoring services.
  • Will be using different softwares for patient monitoring like CRM, EMR, cloud telephonic

platform etc,.

  • Ensure timely and professional communication.
  • Open to learn and train in new softwares and systems we use for patient monitoring

Requirements:

  • Education: Minimum Undergraduate degree in Life Sciences.
  • Experience: 02 years (freshers welcome).
  • Languages: English & Tamil compulsory; additional languages are an advantage.
  • Good computer and typing skills.
  • Willingness to work rotational shifts (including nights and holidays).Role & responsibilities

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