Enterprise Applications Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Join us at Docusign as our Enterprise Applications Engineer in team, where you will spearhead the design, build and implementation of our products internally using our Docusign IAM platform. Docusign IAM is a powerful new Intelligent Agreement Management platform with workflows that help businesses create, commit, and manage agreements  from a handshake deal to long-term business relationships. As part of this initiative we will be evaluating, implementing and operationalizing use cases internally across different business functions from Sales, Marketing, Legal, Procurement, Services, Technology and HR. You will collaborate with business leaders, cross-functional stakeholders and product engineering teams to deliver high-quality and scalable solutions that meet our internal customers' needs. Your contribution will drive innovation, solve business needs, and significantly improve adoption of our products internally.

This position is an individual contributor reporting to the Sr. Director of Enterprise Applications. 

Responsibility

• Design and Development: Design, develop and implement features, enhancements, and custom solutions using Docusign IAM platform, with key focus on Docusign CLM
• Ensure the designed solutions are optimal and scalable
• Work on integrating the CLM capabilities with various third-party applications and internal tools, ensuring seamless data flow and functionality
• Collaborate closely with product managers, designers, and other engineers to deliver end-to-end solutions, from concept to production. Build strong relationships with stakeholders, acting as a trusted expert on how to leverage the Docusign IAM platform across their business
• Write and execute unit, integration, and automated tests to ensure the reliability, security, and performance of the CLM features. Knowledge to conduct performance testing
• Identify and resolve technical issues, bugs, and performance bottlenecks in a timely manner
• Create and maintain technical documentation, including design specifications, API documentation, and user guides
• Stay up-to-date with the latest product features and releases, industry trends, technologies, and best practices, and apply this knowledge to improve the CLM solutions

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• A Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or equivalent
• 3+ years of experience in software engineering, preferably with experience in CLM or related domains
• Familiarity with contract lifecycle management systems or enterprise software solutions
• 3+ years of experience in designing and building CLM capabilities and workflows
• 3+ years working directly with business/customers to understand business needs and applying technology solutions to those requirements
• 3+ years of experience in development/ solution architecture/ leading implementations in Software or Software-as-a-Service industries

Preferred 

• Experience with Docusign APIs and integrations
• Experience in any object-oriented programming language
• Knowledge of contract management processes and legal terminology
• Familiarity with CI/CD pipelines and DevOps practices
• Experience working on an agile scrum team
• Hands-on experience with RESTful APIs, microservices architecture, and cloud platforms (e.g. AWS, Azure)
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

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